Selasa, 26 Juni 2012

Navigator #189: Effective Leadership Needed During Times of Change

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Email or call us 770-860-9464 [mailto:greg@chartcourse.com]
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Greg Smith
Lead Navigator

PERSONAL MESSAGE FROM THE CAPTAIN OF THE SHIP

Cathy and I just returned from spending a week with our family celebrating our 35th
wedding anniversary. I met my wife in college, and it was love at first sight.
We have traveled the world together, built several businesses, and raised three
children and two grandchildren. I am a lucky man to have such a great partner!

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Helping you Chart Your Course!


Gregory P. Smith

Captain of the Ship and Lead Navigator


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Effective Leadership Needed During Times of Change
Businesses and business leaders must be one step ahead of change. Whether you run
a small business or a large corporation, you need to be an agent of change.
Unfortunately, many organizations suffer from a lack of leadership. Leadership
is both an art and a science. A leader gets others to achieve goals by providing
purpose, direction and motivation. The ultimate goal is to lead others to a destination
they would not go by themselves.
Rapid changes in technology, an uncertain economy, intense competition, strict regulatory
requirements and an increasingly diverse workforce are challenges forcing organizations
to adapt quickly to new circumstances. A manager tends to maintain the status quo;
whereas, a leader creates and manages change. Unfortunately, many people who were
successful in the past do not possess the skills and competencies needed for success
today.
These varied factors require strong leadership skills-the ability to lead, not just
manage. Famed management consultant and late author Peter Drucker put it bluntly
by saying, "Every organization has to prepare for the abandonment of everything
it does." Only through innovation will a company survive in today's rapidly changing
environment. Change in the business world was at one time orderly and incremental.
In a routine or a traditional environment, managers do well; however, change is
much more dramatic today. Today's business world demands a leader willing to facilitate
change and encourage innovation within his or her company in order to be successful.
How Leaders Make Change Happen
Retired General William Livsey said, "You can assign a person to a leadership position,
but no one will ever really be a leader until his appointment is ratified in the
hearts and minds of his soldiers." Leadership is earned. It is not based on titles,
position or rank. The business that neglects its people and treats them solely
as expendable resources stands to incur the greatest loss.
Your behavior, actions and personal involvement are critical in leading others to
change and become more adaptive and innovative. This role cannot be delegated to
someone else. Here are some specific actions to consider:
* Read leadership books. Talk about your interest, new awareness and commitment
to new ideas to conduct your business.
* Ensure that you make yourself visible in all training courses/programs supporting
this new direction. Consider becoming an instructor or teaching a class to the
people in your company.
* Encourage the management team to do the same -- become role models.
* Avoid sending mixed signals. Evaluate your actions and priorities to insure those
actions support the new vision.
* Eliminate barriers and bureaucratic procedures that block the way of progress.
* Get personally involved with improvement projects, teams and task forces.
* Spend time with customers and suppliers, as well as with employees and staff discussing
these issues. Make these sessions informal, open and friendly.
* Keep an open mind to new ideas and better ways to do business. Be willing to
take a few risks just to get more people engaged and involved.
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WHO IS SPEAKING AT YOUR NEXT MEETING?

Keep us in mind if you need a speaker, trainer or facilitator for an upcoming meeting
or conference. In addition to Greg, we have several highly capable individuals to
provide a wide range of services. Visit our website for a list of Greg's dynamic
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and workshops. Contact Cathy for additional information.

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DISC Certification Training Program

(Live Webseminar)

Individual personality styles and preferences have a direct impact on our interpersonal
relationships at home and at the workplace. People differ from each other in
fundamental ways including their values, behaviors, talents, temperaments,
wants and beliefs. Our DISC training programs and assessments help hire the
right people, reduce conflict, improve communication and unleash team performance.

Our live web based DISC training program is a popular choice for those who would
prefer to avoid travel and enjoy the convenience of a webseminar format. Classes
are conducted in three, 90 minutes sessions.

Upcoming class dates:

July 23, 26, 30
3:00-4:30 ET
August 13, 16, 20
3:00-4:30 ET

Cost: $895 per person
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Click below or call for more information

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800-821-2487 or 770-860-9464
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Tools and Resources
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The Spirit of Excellence

Customer Service Training Program for Healthcare Organizations

Providing quality healthcare is more important than ever before. The Spirit of Excellence
program is designed for hospitals, physician practices and medical clinics in the
health care industry.

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Fired Up! Leading Your Organization to Achieve Exceptional Results

Build a high-energy workplace that accelerates performance, generates more profits,
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Boosting Employee Engagement
50 Ways to Motivate and Unleash Employee Performance
Employee engagement is the person's connection to their work, the organization,
their customers, the leaders and the relationships they have with their co-workers.
Engaged employees stay with their employers, have higher levels of job satisfaction
and make significant contributions. This E-book provides over 50 tips, strategies
and employee engagement techniques to boost motivation, teamwork and engagement.
Downloadable E-Book
$12.95

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If you find our information interesting, please send it to your friends. The Navigator
newsletter is received by over 35,000 subscribers in 49 countries, in addition
to other websites and magazines.

Copyright 2012 by Chart Your Course International--reproduction for publication
is encouraged, with the following attribution: From "Chart Your Course International,"
by Gregory P. Smith, Copyright 2012. (770) 860-9464 (800) 821-2487
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