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Letter from the Lead Navigator:
Summer is flying by and I hope everyone had a fun Fourth of July holiday! I recently
had the unique opportunity to participate in one of our country's loudest and flashiest
sports. While working at Myrtle Beach, Fla., I drove a NASCAR race car, reaching
a top speed of 100 mph. The experience was certainly an adrenaline rush and a great
photo opportunity!
On the horizon, CYC is developing a new Build Your Business Boot Camp for business
owners, entrepreneurs and consultants. Classes will start in September and for full
details visit our website [http://r20.rs6.net/tn.jsp?e=001Dp-3t1hHwXG13RZUMbzVPhKNKRxT2INDHq9s8rqGKD1Q7VgZsILSGoozMsvcEaBfzywKOniDjQyTn_5VYxI5uFFxW5ZVn7hhq8ZK6iGggmb24kwTDIxKtM4RtuyXw834PNy1UIc9IVZ6w0sdlTqI2eEwJ7rBUFHjXyX4DZI_a5UR9rVpqHx3s-4SsUn2-jNpRhL_HM7mr8NTf7g-4IU8kPAmPmYC0NIeCEssLnY7uxl4Y3DCPfedt_PHVCeYvn-6vmI136mM8_vjC8HrfLvAJQZDHrhsmfekyuVMy7QUs39L8y7Thvg85shQ48RgJzW_IuDdtBghlllHBkGd9FCtAzF6vB673rO7ZO2o4PR9OTJUVfafdPpowCsa9axRDI2X],
or read more below.
Helping you Chart Your Course!
Gregory P. Smith
President and Lead Navigator
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Build Your Business Boot Camp
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
We have experienced an incredible response to CYC's Business Boot Camp, with more
people requesting information and wanting to sign up than we have seats available!
Therefore, we are moving forward, with the first session starting Sept. 12. However,
seats are limited to just ten people. Visit our website for dates, details and pricing.
Also, we are pleased to provide discounts for early registrants, military veterans
and graduates of my DISC Certification Training classes. PLUS, we are gifting one
scholarship to a deserving individual. To be considered, please tell us about yourself
and your business goals.
For more information and to register, click here [http://r20.rs6.net/tn.jsp?e=001Dp-3t1hHwXG13RZUMbzVPhKNKRxT2INDHq9s8rqGKD1Q7VgZsILSGoozMsvcEaBfzywKOniDjQyTn_5VYxI5uFFxW5ZVn7hhq8ZK6iGggmb24kwTDIxKtM4RtuyXw834PNy1UIc9IVZ6w0sdlTqI2eEwJ7rBUFHjXyX4DZI_a5UR9rVpqHx3s-4SsUn2-jNpRhL_HM7mr8NTf7g-4IU8kPAmPmYC0NIeCEssLnY7uxl4Y3DCPfedt_PHVCeYvn-6vmI136mM8_vjC8HrfLvAJQZDHrhsmfekyuVMy7QUs39L8y7Thvg85shQ48RgJzW_IuDdtBghlllHBkGd9FCtAzF6vB673rO7ZO2o4PR9OTJUVfafdPpowCsa9axRDI2X].
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Four Steps to Correct Poor Performance
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Underperforming employees are not hard to find. They are perpetually tardy or absent,
or procrastinate and mismanage projects. They are cavalier about company rules,
create conflict in the ranks or seem to do just enough to get by. They abuse the
system.
For fellow employees these individuals are a sore thumb, a drag on productivity
and a punch to overall morale. For the business, they hurt profits and drain management's
time. According to a report from staffing firm Robert Half International, managers
spend nearly 17 percent of their working hours dealing with poor performers. That's
basically a full day a week that could have been spent being productive.
It is critical that leaders proactively deal with underperformers. Experts identify
two main reasons employees underperform at their jobs. Either they lack the ability
or skill set required, or they lack the motivation or desire to perform, or both.
Managers should begin their plan of action by properly identifying the degree to
which an employee's poor performance is due to a "can't" or a "won't."
1. Study: Start the process by studying the employee. Be curious about why they
are working the way they are. Document times and dates, and gather concrete examples
or poor behavior or performance so you can properly assess whether the issue is
due to lack of skill or lack of will. This information can be used to confront the
employee and create a strategy for improvement.
2. Strategy: Set a one-on-one meeting with the employee and present your concerns
about their performance. Take note of any reasons they give or ways you can help
them improve at their job. Review the requirements of their job, and collaborate
on a strategy for them to accelerate their performance. Examples include skill training,
education, and mentoring for the "can't do," and feedback, concrete goals and new
work arrangements for the "won't do." Lastly, set a time period and a time to meet
back (such as 30 days) and reassess.
3. Review and Decide: After the allotted time, meet with the employee to review
their performance. If they have excelled, applaud their efforts and continue with
the strategies and structure that set them on the right path. If they have not,
but seem motivated and committed to their work, consider moving them to a more suitable
position in the business. If they have not performed and are uncommitted to improve,
make the tough call to let them go.
To finish reading this article click here [http://r20.rs6.net/tn.jsp?e=001Dp-3t1hHwXHKu4Okh97TQzMw_3tbp06Fd7Gnau_apVAWdHyKajZ6fSXeh4yOfQ0OoU6F9l9BitNkJiFMh2iJEARICBM3LlqShIbynnGxxFprBZrK_n0O2hb9uLAfSqFDr0yQTN1wY03kAOYDI4DP26SP4bSCvrLQUz1i2RzjoPMmi8-Ic5WrYIJzCNfDdjRTmJessPi5uoqZWKRS-nggOPrDcQiYyqCsgLp89vd4rKFS0-SV21W4T_075y6HVC2pkPSyypHPIAPL5cfnnBOKsjEUSbgDhR3t5YluQ_AdfR1gqyvGJYnR1cajeRSRIQ8w6lNGiOLFj5DpOB-O-FsJyUGfgG_jCEIQ6h6YEQfClDcS1eYCvF-xLrbWEgXPgr0ZSFO5zTxjD5hHTElUU4PqHFfh1x1E-CkQvtCPqtXjpDU=]!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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Industry Facts and Figures
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Here are some fun facts about Independence Day from the U.S. Census Bureau. Since
the liberation of our country, the population has grown from 2.5 million to 319
million. The most popular food items at Independence Day celebrations are hot dogs
and barbecue chicken, followed by potato salad and potato chips.
Also the fireworks business is booming. In 2012, U.S. manufacturers' fireworks sales
totaled around $231 million, while imports of Chinese fireworks totaled $226 million.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Gregory P. Smith
Lead Navigator
President
In This Issue
Feature Article
Subheading
DISC Training
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
DISC Training
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
(Live Webseminar)
Our DISC training programs and assessments help you identify individual personality
styles so you can hire the right people, reduce conflict, improve communication
and unleash team performance.
(Classes are conducted in four, 90-minute sessions)
Dates:
Aug. 5, 7, 12, 14
Sept. 9, 11, 16, 18
Oct. 21, 22, 28, 29
Time:
3:00-4:30 E.T.
Cost:
$1295 per person
Register now! [http://r20.rs6.net/tn.jsp?e=001Dp-3t1hHwXGobA_BtRZ9VM2741yZkeJj0hQKqCFEnoXCUMEBU5-flyTUKZuoQmANxcrSwE8d8SlunIZubQPbjgSw6ntinugr5A0vsfS121ieqwUkV0hsnyOstc0xccZgkHTv3T0FP-e0w4jke9esFNJIkjd4rcxF3H9F5r1cduxUZ6Nq8COUa1PrY9W8_c6165LDRR-vNoAgdBvmh6JvPH7jZeocSdm48PDu-wcwlyHMpTGFB9URmGo-3IAX2jDO87dfBqugSCl403awIoGla1xEl_cA_3xvCGdSELFxRbmZuYVAG7dOI4Qf4QZ9DK41ZaBGZgAvBnAmwN3HBglo0YLgFLIkBeUAtKRi8Ex1SshWFX1dy0YaI51LvT3XjDN_Jh5tUh-yQuS4avHIuXGjUA==]
Your registration includes over $900 in DISC training materials!
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for more information.
800-821-2487 or 770-860-9464
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Books ON SALE
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www.constantcontact.com
Chart Your Course International | 2814 Highway 212, SW | Conyers | GA | 30094
Kamis, 18 Juli 2013
Rabu, 10 Juli 2013
Coming Soon from CYC: Build Your Business Boot Camp
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Coming Soon: CYC's Build Your Business Boot Camp
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Dear My Friends,
Looking to grow your business? Consider Chart Your Course International's Business
Boot Camp for consultants, entrepreneurs and small businesses!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Build Your Business Boot Camp
My new Build Your Business Boot Camp will cover a comprehensive list of ways business
owners, consultants, trainers and entrepreneurs can begin building and growing their
business.
As a BOOT CAMP participant, you will learn how to:
* Create a brand and choose the right business framework
* Generate leads and prospects
* Reach new customers and increase sales
* Get articles and news releases published
* Design websites that attract thousands of people
* Use social media for increased exposure
* Double your fees
* Design money-making products and services
* Retain and build a loyal customer base
* Implement inexpensive and easy-to-use marketing tools
* Get booked on radio and television programs
* Create multiple revenue streams
* Develop creative marketing ideas that go viral
* Get paid to speak and more!
As a BOOT CAMP participant, you will receive:
* A tried and true model for building a lasting career
* Collaborative brainstorming on your business model
* Specific input, encouragement and direction from Greg Smith
* Constructive critique of current products, services and promotional materials
At this point, I am just trying to determine the interest level in the Boot Camp.
I have not decided on the cost. The Boot Camp will be conducted via a series of
60 to 90 minute webinars and one-on-one coaching.
View the outline and express your interest by visiting our website [http://r20.rs6.net/tn.jsp?e=001OVRqW1fMVWUs0fsGO0aUE_VkrKgzpcmH6pZkt0BQvWB9GbgInizHQiZp0_CXo-o__46I0rlUjtSd1BDFM1LdprLH7D6x3QlnzrUZOiS25UKNyaFJR8zMpFdIz5a7rD6nIESoJ0vFJCq266eMdnCm4iZ4IX6DjwSzOTmbTsLcU1Px_CDEr-m9hRd3oCtzyu2onVFTgrTR9x7gU8qKpqgv-QNMd3RN3r1Ue4mU6PvhKMA0T0iMso-_NV3shV0AerIQ-o_m3CLIBqMVlJZIpIT0V4XXQj2QcXqBHE0YcnmTSeYS7-VaZ11oRaELjoObT5_M1gDlM4AEo3WKT3DfpA-UqzfjZDQDGXlQ]
and filling out a quick form.
http://www.chartcourse.com/bootcamp/ [http://r20.rs6.net/tn.jsp?e=001OVRqW1fMVWUs0fsGO0aUE_VkrKgzpcmH6pZkt0BQvWB9GbgInizHQiZp0_CXo-o__46I0rlUjtSd1BDFM1LdprLH7D6x3QlnzrUZOiS25UKNyaFJR8zMpFdIz5a7rD6nIESoJ0vFJCq266eMdnCm4iZ4IX6DjwSzOTmbTsLcU1Px_CDEr-m9hRd3oCtzyu2onVFTgrTR9x7gU8qKpqgv-QNMd3RN3r1Ue4mU6PvhKMA0T0iMso-_NV3shV0AerIQ-o_m3CLIBqMVlJZIpIT0V4XXQj2QcXqBHE0YcnmTSeYS7-VaZ11oRaELjoObT5_M1gDlM4AEo3WKT3DfpA-UqzfjZDQDGXlQ]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
We look forward to hearing from you!
Sincerely,
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Greg Smith, President
Chart Your Course International
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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Privacy Policy:
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Online Marketing by
Constant Contact(R)
www.constantcontact.com
Chart Your Course International | 2814 Highway 212, SW | Conyers | GA | 30094
Click here
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Coming Soon: CYC's Build Your Business Boot Camp
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Dear My Friends,
Looking to grow your business? Consider Chart Your Course International's Business
Boot Camp for consultants, entrepreneurs and small businesses!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Build Your Business Boot Camp
My new Build Your Business Boot Camp will cover a comprehensive list of ways business
owners, consultants, trainers and entrepreneurs can begin building and growing their
business.
As a BOOT CAMP participant, you will learn how to:
* Create a brand and choose the right business framework
* Generate leads and prospects
* Reach new customers and increase sales
* Get articles and news releases published
* Design websites that attract thousands of people
* Use social media for increased exposure
* Double your fees
* Design money-making products and services
* Retain and build a loyal customer base
* Implement inexpensive and easy-to-use marketing tools
* Get booked on radio and television programs
* Create multiple revenue streams
* Develop creative marketing ideas that go viral
* Get paid to speak and more!
As a BOOT CAMP participant, you will receive:
* A tried and true model for building a lasting career
* Collaborative brainstorming on your business model
* Specific input, encouragement and direction from Greg Smith
* Constructive critique of current products, services and promotional materials
At this point, I am just trying to determine the interest level in the Boot Camp.
I have not decided on the cost. The Boot Camp will be conducted via a series of
60 to 90 minute webinars and one-on-one coaching.
View the outline and express your interest by visiting our website [http://r20.rs6.net/tn.jsp?e=001OVRqW1fMVWUs0fsGO0aUE_VkrKgzpcmH6pZkt0BQvWB9GbgInizHQiZp0_CXo-o__46I0rlUjtSd1BDFM1LdprLH7D6x3QlnzrUZOiS25UKNyaFJR8zMpFdIz5a7rD6nIESoJ0vFJCq266eMdnCm4iZ4IX6DjwSzOTmbTsLcU1Px_CDEr-m9hRd3oCtzyu2onVFTgrTR9x7gU8qKpqgv-QNMd3RN3r1Ue4mU6PvhKMA0T0iMso-_NV3shV0AerIQ-o_m3CLIBqMVlJZIpIT0V4XXQj2QcXqBHE0YcnmTSeYS7-VaZ11oRaELjoObT5_M1gDlM4AEo3WKT3DfpA-UqzfjZDQDGXlQ]
and filling out a quick form.
http://www.chartcourse.com/bootcamp/ [http://r20.rs6.net/tn.jsp?e=001OVRqW1fMVWUs0fsGO0aUE_VkrKgzpcmH6pZkt0BQvWB9GbgInizHQiZp0_CXo-o__46I0rlUjtSd1BDFM1LdprLH7D6x3QlnzrUZOiS25UKNyaFJR8zMpFdIz5a7rD6nIESoJ0vFJCq266eMdnCm4iZ4IX6DjwSzOTmbTsLcU1Px_CDEr-m9hRd3oCtzyu2onVFTgrTR9x7gU8qKpqgv-QNMd3RN3r1Ue4mU6PvhKMA0T0iMso-_NV3shV0AerIQ-o_m3CLIBqMVlJZIpIT0V4XXQj2QcXqBHE0YcnmTSeYS7-VaZ11oRaELjoObT5_M1gDlM4AEo3WKT3DfpA-UqzfjZDQDGXlQ]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
We look forward to hearing from you!
Sincerely,
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Greg Smith, President
Chart Your Course International
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Forward this email
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Privacy Policy:
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Online Marketing by
Constant Contact(R)
www.constantcontact.com
Chart Your Course International | 2814 Highway 212, SW | Conyers | GA | 30094
Senin, 08 Juli 2013
Dearly Beloved a Request for Assistance!!
Dearly Beloveth,
I am Mrs Aisyah Woodsberg a Brunei Darrusalem nationality. I was married to Late Denis Woodsberg of blessed memory who was an oil explorer in Brunei Darrusalem for twelve years before he died in the year 2005. We were married for twelve years without a child; he died after a brief illness that lasted for only four days. Since his death I too have been battling with both Cancer and fibroid problems.
When my late Husband was alive he deposited a substantial amount of money worth GBP 4,300,000.00 Million British Pounds with a bank abroad which I inherited and recently, my doctor told me that I have only 2 months to live due to my ailment. having known my condition I decided to donate this funds to a devoted God fearing personality that will utilize the funds basically to the benefit of the less privileged ones since I have no next of kin to inherit my estate funds.
May God be with you and your entire family as you reply to assist me.
Remain blessed.
Mrs Aisyah.
I am Mrs Aisyah Woodsberg a Brunei Darrusalem nationality. I was married to Late Denis Woodsberg of blessed memory who was an oil explorer in Brunei Darrusalem for twelve years before he died in the year 2005. We were married for twelve years without a child; he died after a brief illness that lasted for only four days. Since his death I too have been battling with both Cancer and fibroid problems.
When my late Husband was alive he deposited a substantial amount of money worth GBP 4,300,000.00 Million British Pounds with a bank abroad which I inherited and recently, my doctor told me that I have only 2 months to live due to my ailment. having known my condition I decided to donate this funds to a devoted God fearing personality that will utilize the funds basically to the benefit of the less privileged ones since I have no next of kin to inherit my estate funds.
May God be with you and your entire family as you reply to assist me.
Remain blessed.
Mrs Aisyah.
Kamis, 04 Juli 2013
Blognya Misbah
Blognya Misbah |
| Layanan Autoresponder Indonesia Posted: 04 Jul 2013 06:16 PM PDT Menjalankan bisnis baik Offline maupun Online, kita membutuhkan sebuah follow up terhadap customer kita, baik calon customer ataupun yang sudah menjadi customer. Follow up yang baik adalah dengan cara memberikan mereka tips, artikel ataupun diskon potongan terhadap produk anda melalui email. Ya jaman sekarang siapa sih yang tidak punya email? Cara terbaik memfollow up customer [...] |
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Selasa, 25 Juni 2013
Four Ways to Grow Your Business
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Letter from the Lead Navigator:
Times are tough for small businesses.The skills businesses require from their workers
are becoming more complex by the day. Small businesses are increasingly doing more
with less, as they navigate new technologies and regulations.
Still small businesses are the heart of the U.S. economy and remain optimistic for
the future. They comprise half of all private sector jobs, and are responsible for
69 percent of all new jobs, according to the U.S. Small Business Administration.
Whatever your small business, here's an article to help you maximize growth.
Also, to celebrate July 4th, enjoy 20% off any of our products, excluding our DISC
courses. Happy Independence Day! And note that we'll host a webinar [http://r20.rs6.net/tn.jsp?e=001pQHKiijbOtXRM1Hap97938N7QTwVsTe91gmCXf-dxewLcwJ8cgVIUw3zHZI4mA50jzy_fBOI5AiZF6BDZ2DKfD3OZjDXqosFO078oUpKyC7iOSDdyl6uvuhIaw7mYBARrtvzWYaI-pe20E_NyWdtM-pH9iUBhp98IMxhfUUjXN8wlrC7g07jyNtvqKuuHeCr13_1Oyqi5ibVpbUGsfnRLZ0xKhLKPTyrd2rQ_JIp2POF7tTmrDXif-MvxfQGp-nFWqrSRw_fW3e0rZdXOygfRmDyws5uTR1VKTTw1FiHZ9XMBOeEAYXlN3BUcWeJKzcZIATCc-oKNaEvKudjDHOnvfU1D9gPo4RCPETC-u8NSkKFU0HxUWqfQDaIRBZ7Z38Pt0fnxIypgew=]
July 11, for our Assessment Users Group. The full details are listed below.
Helping you Chart Your Course!
Gregory P. Smith
President and Lead Navigator
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JULY 4th SALE
20%
COUPON CODE:
1chart34
Enjoy this discount on all CYC products, excluding online DICS courses.
Expires 07/04/13. Excludes DISC training courses
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Four Ways to Grow Your Business
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While many economic indicators have pointed to the economy's recovery, small businesses
are still feeling the pinch. According to a May 2013 survey from email marketing
company Constant Contact, 59 percent of small businesses say running their business
is harder today than it was five years ago. Plus more than half say the bad economy
is the main reason for their troubles, followed by changing technologies and an
increase in direct competition. However those businesses do think things are turning
around and expect an increase in revenues.
Meanwhile, a small portion of businesses have found ways to succeed despite the
tough times. Twelve percent of businesses say their profits have increased in the
last five years. They credit their success with more affordable and effective marketing
tools via the Internet, and growing support for local businesses.
"Supporting local is a growing consumer trend," said Gail Goodman, CEO of Constant
Contact. "The national discussion about the importance of small business to our
economic recovery has raised awareness, as have shop local movements like Small
Business Saturday. Local and mobile search is also making it easier for small businesses
to reach consumers. When a local restaurant can have its menu, along with that day's
specials, readily available to restaurant seekers browsing their smart phone for
a good dinner spot nearby, it's easy for customers to choose them."
Based on Constant Contact's study and tips from the U.S. Small Business Administration,
here are four ways to grow your business in the coming years.
1. Remember that people are your greatest resource. Successful companies
regularly say it's their people that make them stand out in the marketplace.
Your employees are the ones face-to-face with customers, delivering services
and generating new ideas. This is doubly true for small businesses. When there
are fewer people working, each person carries greater responsibilities. Be
sure to have a strategy in place to hire the right candidate for each job.
Implement retention and appreciation policies to keep your staff happy. Always
be on the lookout for new talent or labor markets. Consider untapped/overlooked
labor markets such as stay-at-home moms, retirees or exiting military personnel.
2. Exploit/explore digital marketing opportunities. The use of social media,
email marketing and other digital methods was a major factor in whether
businesses grew and were successful in the last five years, according to
CC's survey. The benefits of these tools are they are largely free, and can
quickly carry multiple marketing messages to drive business, promote special
offers or generate referrals. If you are new to social media- focus on one
to two outlets and be consistent and creative. Also don't be shy to ask happy
customers for referrals on business review websites such as Yelp.com, Kudzu.com
or Google's business directory.
To finish reading this article click here [http://r20.rs6.net/tn.jsp?e=001pQHKiijbOtXifHraPpXHHnBWxwpAKipsvlWJBmI3BctWWyxhFXO-5vUu3Af1H51S7fpF_EaKn9l-6i-DN2WtDWD5VcuOhr1PUxFlg5JBtpHp7mc7OKrf4hOUFnIknh62ss6Jha3jcERJa8abHc8gO5xl2_pbOspUO7Sc30onall8peg1xkaKi556ZhsZhaRwfeljAv7LemrTFKdPaGAxnDji9ArAeFaw2plhKtyEn1vSeu6QQEdWLVT8nisQv6S0GnR9M8aCTnqLLtkNQhu2uYxcwhqjdaHloBAzl6_tTfX64X6loCt-WKvVujK8xj26hTlayh120xlFnswCsGADaQZNmlPnpqnD6clZ7fh3dzwhSINdqEX7voIocMeYZOQIQGtE0QQg4gPFLycPNeamEg==]!
Also coming soon from Chart Your Course International:
Grow Your Business Boot Camp!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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If you have enjoyed my Navigator Newsletter, website, discounts, lessons and articles,
then you will benefit from my special member's only
Voyageur Business Coaching Program. Members receive discounts on many CYC products
and services, as well as customized reports and training via teleconferences and
webinars. To learn more click here. [http://r20.rs6.net/tn.jsp?e=001pQHKiijbOtU-kugoa51xiiYCnBy1umKML581zkMDvr4hZM4Nz6oj9tsYN0TF2hNYwyjQD4f9abkJejYLaqJW4z9N2RseG3jcQZ4U3M-Te2Dd4fjKZX_-vfUNlXUik3jr1RAjG2WqqFdfHt_Tim6CYQlA2spzg9znAGW9CX27qQfuiR1OQzCiyHB3o_-9raNaXPzVXhV97uO5aPooo55mX7lwj4ZxoHBg2jZUJVuqEnbPZTFmeEZ47c07Xk0f40SMOVbSleVF0DnDiYvE_RxSIT-UQDGFEs23vBoUoJInaurk1lh4vEPcRAbeOLFdg2pjW5RC-wqXF9U3zbDMVvaggrJF7sghH53lUOEKUZD27scaArbbpn14HA==]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Industry Facts and Figures
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
A recent report from global consulting group BlessingWhite pinpointed several factors
that resulted in greater employee engagement. Employees were most engaged at organizations
that had a clear set of priorities. The employees also received regular individual
feedback, were able to use their skill set, and had career advancement opportunities.
The study polled 7,000 workers around the world for its results. Also noteworthy,
employee engagement increased with an employee's tenure, level and age. In effect,
as people grew more experienced and vested in their work, or more senior in their
organization, engagement increased.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Gregory P. Smith
Lead Navigator
President
In This Issue
DISC Training
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Online Learning
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Chart Your Course Assessment Users Group (CYCAUG)
This quarterly continuing education webinar is for people who are using or are interested
in using our online assessment solutions for their company or organization.
Agenda:
* New look and design of our reports
* Team-building Activity
* Upcoming Consultant's Boot Camp
* Emotional Intelligence assessment
* Q/A
Date: July 11
Time: 3:00-3:45 p.m. ET
Cost: No charge
Space is limited.
Register today! [http://r20.rs6.net/tn.jsp?e=001pQHKiijbOtXRM1Hap97938N7QTwVsTe91gmCXf-dxewLcwJ8cgVIUw3zHZI4mA50jzy_fBOI5AiZF6BDZ2DKfD3OZjDXqosFO078oUpKyC7iOSDdyl6uvuhIaw7mYBARrtvzWYaI-pe20E_NyWdtM-pH9iUBhp98IMxhfUUjXN8wlrC7g07jyNtvqKuuHeCr13_1Oyqi5ibVpbUGsfnRLZ0xKhLKPTyrd2rQ_JIp2POF7tTmrDXif-MvxfQGp-nFWqrSRw_fW3e0rZdXOygfRmDyws5uTR1VKTTw1FiHZ9XMBOeEAYXlN3BUcWeJKzcZIATCc-oKNaEvKudjDHOnvfU1D9gPo4RCPETC-u8NSkKFU0HxUWqfQDaIRBZ7Z38Pt0fnxIypgew=]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
DISC Training
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
(Live Webseminar)
Our DISC training programs and assessments help you identify individual personality
styles so you can hire the right people, reduce conflict, improve communication
and unleash team performance.
(Classes are conducted in four, 90-minute sessions)
Dates:
July 8, 10, 15, 17
Aug. 5, 7, 12, 14
Time:
3:00-4:30 E.T.
Cost:
$1295 per person
Register now! [http://r20.rs6.net/tn.jsp?e=001pQHKiijbOtXSTEEbntHC2VqKJS7w9gL3dcPuiu6ISuiTCjLsjsGDn1uk8Oc_39lQtfE4lGm12qKfJXyB12Wc8Mj58dUTSKwB84UCQH80QtZvK-d_e70QN3Bs3TFDmv8hrxOcWE6k1WsdjppQ4XZvjpcsuFyJqUQdf0ZyIOnUbxdZK57zshplYkRbCzpGD4z7FL9WBPgTHjcxs7oDOyM1a_cQqE_luOMBMtXYORKe2RdtStjstnQO6ziCFYuInfyH9wDP9UI_SYBIM_6QR_w_CtyyS6_IyaNEVDi2tczwQg6FG-Ev_rsarWNg3YpZK2KTMSzAY8viwaudzKTtT74yHB6ELuzeL5SOepiVCrtpGoOFSxZYxwtpSp2VHoVF1rww0YuExtmOUyclXuOGImwohg==]
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Books ON SALE
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Fired Up! is a leadership book full of tips and strategies on how to manage, lead
and motivate people at work. Unleash your employees' potential today!
Starting at [http://r20.rs6.net/tn.jsp?e=001pQHKiijbOtWERlNKk3YkcteYhYAnMcyN5vbpTn7_StQ5fpYlv41cABuLjNuquIu42xhF9uZ8f-MTzT3XQSZG6yLiiuQtd-5fcj8hqV2j9b1auR_EeIpirrxHsTr3FsSezDcibRU_yUzjSndkvb7tTCZgrL-tRnaDb8JvmuechXGQLGs3nawo8j-nM1_TFPkjC9D4PpNI0XtOend7PfBTOxVqHZlaIFTiguh9_l8cqFNKcZJlJkDZTFDElippnCp8hOxDzMa_k_Y_rPIJSwJty1dstUJTXmXgQzFe3Q8oqHZfdSuGzwnDwDqQ5C2MxMRyOlGcWVS06SvdPoVnDR6G56nR9QsT_o452NH9AVAk9i7e502UIIHGbYmbqSrkhPIB]
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Letter from the Lead Navigator:
Times are tough for small businesses.The skills businesses require from their workers
are becoming more complex by the day. Small businesses are increasingly doing more
with less, as they navigate new technologies and regulations.
Still small businesses are the heart of the U.S. economy and remain optimistic for
the future. They comprise half of all private sector jobs, and are responsible for
69 percent of all new jobs, according to the U.S. Small Business Administration.
Whatever your small business, here's an article to help you maximize growth.
Also, to celebrate July 4th, enjoy 20% off any of our products, excluding our DISC
courses. Happy Independence Day! And note that we'll host a webinar [http://r20.rs6.net/tn.jsp?e=001pQHKiijbOtXRM1Hap97938N7QTwVsTe91gmCXf-dxewLcwJ8cgVIUw3zHZI4mA50jzy_fBOI5AiZF6BDZ2DKfD3OZjDXqosFO078oUpKyC7iOSDdyl6uvuhIaw7mYBARrtvzWYaI-pe20E_NyWdtM-pH9iUBhp98IMxhfUUjXN8wlrC7g07jyNtvqKuuHeCr13_1Oyqi5ibVpbUGsfnRLZ0xKhLKPTyrd2rQ_JIp2POF7tTmrDXif-MvxfQGp-nFWqrSRw_fW3e0rZdXOygfRmDyws5uTR1VKTTw1FiHZ9XMBOeEAYXlN3BUcWeJKzcZIATCc-oKNaEvKudjDHOnvfU1D9gPo4RCPETC-u8NSkKFU0HxUWqfQDaIRBZ7Z38Pt0fnxIypgew=]
July 11, for our Assessment Users Group. The full details are listed below.
Helping you Chart Your Course!
Gregory P. Smith
President and Lead Navigator
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JULY 4th SALE
20%
COUPON CODE:
1chart34
Enjoy this discount on all CYC products, excluding online DICS courses.
Expires 07/04/13. Excludes DISC training courses
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Four Ways to Grow Your Business
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While many economic indicators have pointed to the economy's recovery, small businesses
are still feeling the pinch. According to a May 2013 survey from email marketing
company Constant Contact, 59 percent of small businesses say running their business
is harder today than it was five years ago. Plus more than half say the bad economy
is the main reason for their troubles, followed by changing technologies and an
increase in direct competition. However those businesses do think things are turning
around and expect an increase in revenues.
Meanwhile, a small portion of businesses have found ways to succeed despite the
tough times. Twelve percent of businesses say their profits have increased in the
last five years. They credit their success with more affordable and effective marketing
tools via the Internet, and growing support for local businesses.
"Supporting local is a growing consumer trend," said Gail Goodman, CEO of Constant
Contact. "The national discussion about the importance of small business to our
economic recovery has raised awareness, as have shop local movements like Small
Business Saturday. Local and mobile search is also making it easier for small businesses
to reach consumers. When a local restaurant can have its menu, along with that day's
specials, readily available to restaurant seekers browsing their smart phone for
a good dinner spot nearby, it's easy for customers to choose them."
Based on Constant Contact's study and tips from the U.S. Small Business Administration,
here are four ways to grow your business in the coming years.
1. Remember that people are your greatest resource. Successful companies
regularly say it's their people that make them stand out in the marketplace.
Your employees are the ones face-to-face with customers, delivering services
and generating new ideas. This is doubly true for small businesses. When there
are fewer people working, each person carries greater responsibilities. Be
sure to have a strategy in place to hire the right candidate for each job.
Implement retention and appreciation policies to keep your staff happy. Always
be on the lookout for new talent or labor markets. Consider untapped/overlooked
labor markets such as stay-at-home moms, retirees or exiting military personnel.
2. Exploit/explore digital marketing opportunities. The use of social media,
email marketing and other digital methods was a major factor in whether
businesses grew and were successful in the last five years, according to
CC's survey. The benefits of these tools are they are largely free, and can
quickly carry multiple marketing messages to drive business, promote special
offers or generate referrals. If you are new to social media- focus on one
to two outlets and be consistent and creative. Also don't be shy to ask happy
customers for referrals on business review websites such as Yelp.com, Kudzu.com
or Google's business directory.
To finish reading this article click here [http://r20.rs6.net/tn.jsp?e=001pQHKiijbOtXifHraPpXHHnBWxwpAKipsvlWJBmI3BctWWyxhFXO-5vUu3Af1H51S7fpF_EaKn9l-6i-DN2WtDWD5VcuOhr1PUxFlg5JBtpHp7mc7OKrf4hOUFnIknh62ss6Jha3jcERJa8abHc8gO5xl2_pbOspUO7Sc30onall8peg1xkaKi556ZhsZhaRwfeljAv7LemrTFKdPaGAxnDji9ArAeFaw2plhKtyEn1vSeu6QQEdWLVT8nisQv6S0GnR9M8aCTnqLLtkNQhu2uYxcwhqjdaHloBAzl6_tTfX64X6loCt-WKvVujK8xj26hTlayh120xlFnswCsGADaQZNmlPnpqnD6clZ7fh3dzwhSINdqEX7voIocMeYZOQIQGtE0QQg4gPFLycPNeamEg==]!
Also coming soon from Chart Your Course International:
Grow Your Business Boot Camp!
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If you have enjoyed my Navigator Newsletter, website, discounts, lessons and articles,
then you will benefit from my special member's only
Voyageur Business Coaching Program. Members receive discounts on many CYC products
and services, as well as customized reports and training via teleconferences and
webinars. To learn more click here. [http://r20.rs6.net/tn.jsp?e=001pQHKiijbOtU-kugoa51xiiYCnBy1umKML581zkMDvr4hZM4Nz6oj9tsYN0TF2hNYwyjQD4f9abkJejYLaqJW4z9N2RseG3jcQZ4U3M-Te2Dd4fjKZX_-vfUNlXUik3jr1RAjG2WqqFdfHt_Tim6CYQlA2spzg9znAGW9CX27qQfuiR1OQzCiyHB3o_-9raNaXPzVXhV97uO5aPooo55mX7lwj4ZxoHBg2jZUJVuqEnbPZTFmeEZ47c07Xk0f40SMOVbSleVF0DnDiYvE_RxSIT-UQDGFEs23vBoUoJInaurk1lh4vEPcRAbeOLFdg2pjW5RC-wqXF9U3zbDMVvaggrJF7sghH53lUOEKUZD27scaArbbpn14HA==]
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Industry Facts and Figures
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A recent report from global consulting group BlessingWhite pinpointed several factors
that resulted in greater employee engagement. Employees were most engaged at organizations
that had a clear set of priorities. The employees also received regular individual
feedback, were able to use their skill set, and had career advancement opportunities.
The study polled 7,000 workers around the world for its results. Also noteworthy,
employee engagement increased with an employee's tenure, level and age. In effect,
as people grew more experienced and vested in their work, or more senior in their
organization, engagement increased.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Gregory P. Smith
Lead Navigator
President
In This Issue
DISC Training
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Online Learning
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Chart Your Course Assessment Users Group (CYCAUG)
This quarterly continuing education webinar is for people who are using or are interested
in using our online assessment solutions for their company or organization.
Agenda:
* New look and design of our reports
* Team-building Activity
* Upcoming Consultant's Boot Camp
* Emotional Intelligence assessment
* Q/A
Date: July 11
Time: 3:00-3:45 p.m. ET
Cost: No charge
Space is limited.
Register today! [http://r20.rs6.net/tn.jsp?e=001pQHKiijbOtXRM1Hap97938N7QTwVsTe91gmCXf-dxewLcwJ8cgVIUw3zHZI4mA50jzy_fBOI5AiZF6BDZ2DKfD3OZjDXqosFO078oUpKyC7iOSDdyl6uvuhIaw7mYBARrtvzWYaI-pe20E_NyWdtM-pH9iUBhp98IMxhfUUjXN8wlrC7g07jyNtvqKuuHeCr13_1Oyqi5ibVpbUGsfnRLZ0xKhLKPTyrd2rQ_JIp2POF7tTmrDXif-MvxfQGp-nFWqrSRw_fW3e0rZdXOygfRmDyws5uTR1VKTTw1FiHZ9XMBOeEAYXlN3BUcWeJKzcZIATCc-oKNaEvKudjDHOnvfU1D9gPo4RCPETC-u8NSkKFU0HxUWqfQDaIRBZ7Z38Pt0fnxIypgew=]
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DISC Training
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(Live Webseminar)
Our DISC training programs and assessments help you identify individual personality
styles so you can hire the right people, reduce conflict, improve communication
and unleash team performance.
(Classes are conducted in four, 90-minute sessions)
Dates:
July 8, 10, 15, 17
Aug. 5, 7, 12, 14
Time:
3:00-4:30 E.T.
Cost:
$1295 per person
Register now! [http://r20.rs6.net/tn.jsp?e=001pQHKiijbOtXSTEEbntHC2VqKJS7w9gL3dcPuiu6ISuiTCjLsjsGDn1uk8Oc_39lQtfE4lGm12qKfJXyB12Wc8Mj58dUTSKwB84UCQH80QtZvK-d_e70QN3Bs3TFDmv8hrxOcWE6k1WsdjppQ4XZvjpcsuFyJqUQdf0ZyIOnUbxdZK57zshplYkRbCzpGD4z7FL9WBPgTHjcxs7oDOyM1a_cQqE_luOMBMtXYORKe2RdtStjstnQO6ziCFYuInfyH9wDP9UI_SYBIM_6QR_w_CtyyS6_IyaNEVDi2tczwQg6FG-Ev_rsarWNg3YpZK2KTMSzAY8viwaudzKTtT74yHB6ELuzeL5SOepiVCrtpGoOFSxZYxwtpSp2VHoVF1rww0YuExtmOUyclXuOGImwohg==]
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Books ON SALE
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Fired Up! is a leadership book full of tips and strategies on how to manage, lead
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Starting at [http://r20.rs6.net/tn.jsp?e=001pQHKiijbOtWERlNKk3YkcteYhYAnMcyN5vbpTn7_StQ5fpYlv41cABuLjNuquIu42xhF9uZ8f-MTzT3XQSZG6yLiiuQtd-5fcj8hqV2j9b1auR_EeIpirrxHsTr3FsSezDcibRU_yUzjSndkvb7tTCZgrL-tRnaDb8JvmuechXGQLGs3nawo8j-nM1_TFPkjC9D4PpNI0XtOend7PfBTOxVqHZlaIFTiguh9_l8cqFNKcZJlJkDZTFDElippnCp8hOxDzMa_k_Y_rPIJSwJty1dstUJTXmXgQzFe3Q8oqHZfdSuGzwnDwDqQ5C2MxMRyOlGcWVS06SvdPoVnDR6G56nR9QsT_o452NH9AVAk9i7e502UIIHGbYmbqSrkhPIB]
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Chart Your Course International | 2814 Highway 212, SW | Conyers | GA | 30094
Sabtu, 22 Juni 2013
DEAR, CAN YOU HELP ME TO INVEST IN YOUR COUNTRY?
Greetings,
We are seeking the attention of reputable investors, project owners and general business facilitators. We will be interested to invest and Partner in a business in line with our company's mission statement for expansion in virtually all profitable business with assurance that the security of our funds depending on your business plan, proposals and professionalism, we can invest as much as any required funds for a start.
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Company Name Arif Nassar Trading Services KSA
Regards,
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Selasa, 11 Juni 2013
Futren's Strategies for Employee Retention
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PERSONAL MESSAGE FROM THE CAPTAIN OF THE SHIP
I often talk to small business owners about their hiring and talent management issues.
With the improving economy and increase in jobs, employee turnover is an ongoing
problem. Proper hiring and selection techniques for new hires or replacements has
never been more critical.
Bad hires cost money. They hurt productivity and overall morale. Losing top performers
is also expensive. They take their skills out the door to your competitor.
Businesses that want to succeed must pay attention to their most important asset
- their people. Hiring the right people and retaining top performers are critical
in today's workplace. We would love to help you improve your hiring and selection
practices by matching you with one of our customized assessments. Contact us today
[http://r20.rs6.net/tn.jsp?e=001d7oLDdB5WOD-KMrL526aPp4qeIvpn-obwMLSo6O-_8A9Bh3kTJyycPtvlFpvNijpis-qSA2hEigMM_IwtClN8_6dVM2kk0RJwbe9Qu1R93jH0wVjHzHM9ZLSGXoFGWz_MIfdrClDj2DcCLnztGpK5IWcz2-EEMeKP4uL6UHAiUPYfB3zZvRpFrq6Ur0zJPMKsj8Z7cTEB5jgW9XLKNkWfGVMJdyg9I8NzWZxvX5h1KcZdZ5VrxoxHlS0McrzVewI8wSjA93qPd8UaPhnTsYwYZp7_u7bWCOkBYzlSQE0p9Wrc6iOacVUrAOUuSIhBGHZH-5usnbZxR7eoyMMzkqSIfpmK4PzDwf98IWP8azHthM=]!
Helping you Chart Your Course!
Gregory P. Smith
President and Lead Navigator
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Futren's Strategies for Employee Retention
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Businesses in the hospitality and food and beverage industries face many challenges.They
ride the ups and downs of the economy more closely than the healthcare, government,
or high-tech sectors, and average two to three times the rate of employee turnover,
according to 2012 numbers from the Society for Human Resource Management.
One small business in Georgia continues to overcome these hurdles. Futren Corporation
is a private-club management and operations company with around 200 employees, based
in Marietta, Ga. Despite industry challenges and the 2008 recession, Futren has
continued to prosper and expand. The company manages Indian Hills Country Club and
The Georgian Club, and acquired Woodland Hills Golf Course in Cartersville in February
2013. Past projects have included the Ashford Club, Brookstone Golf & Country Club,
World Trade Center Atlanta, City Club of Buckhead and the 1818 Club.
Futren attributes its success and low turnover rates to numerous factors, but foremost
to its commitment to be "more than fair" with its employees, treating them as people
first, employees second. "We try not to just say that we care, or rely on gimmicks
or cheerleading," said Futren CEO and President Mitch Rhoden. "We want to demonstrate
with our actions that we are looking out for their best interest."
Rhoden is a second-generation executive. His father, Jim Rhoden, purchased Indian
Hills Country Club from Continental Bank in 1978. The country club lies in the heart
of Indian Hills subdivision, a massive 1,600 single home development. Over the years,
other projects followed, as well as the founding of the National Alliance of Private
Clubs, which has 41 member-clubs in Georgia and 700 worldwide.
Here are some steps Futren takes to create a high-retention, high-performance organization:
1. Values. Futren has a clear set of values that permeate its corporate culture.
It believes in leading by serving- its employees, its members and its guests. The
leaders in the company aim to empower and equip their staff. Relationships matter.
Rhoden, a former U.S. Marine, attributes his military service and his father's example
to the mindset.
2. Training. Along with the expected new employee orientation classes and required
certifications, Futren places a high value on informal training and open communication.
Managers meet regularly, not just annually, with individual employees. Feedback
is reciprocal. Futren also provides some creative training. It sends a group of
its employees to Dave Ramsey's Financial Wellness classes every year. Rhoden believes
the classes result in a happier, more productive employee, which in turn, benefits
the company.
To finish reading this article click here [http://r20.rs6.net/tn.jsp?e=001d7oLDdB5WOAst2uqb3msLBa2eFnV4qPuRdfY45GXGPzeRVFgOLMOWr8NcdbpgY8ofc1gXeAKtEXLgHtf0zWT1NR7qJR_jT9sR3EYpd22dmTLrOzgCry7tgfYMyo92sUziKj-uR-Nuw-7m1AAXi0lYysEf7ywM_6Xaqpjw1cKEqymYRNQkCKH4dbVDL15HCpf6S1tDp0DRFt1VxCijUMeGgH8tUJSJecWTmgpxERd-mpwpwh2xuMNXHTWDMaVX8wA7VU-YG9SBHtSx5s122yag1NgCcizsCbJfDvJpgHslsR4PqNO9kKq-PdfS2pPEO6XNCpSxvvJygJd7TbT9vtj0H8lGIHj6-w5U6rwldE57FqLLn1H6I6eRD3IJSTXFtJvgiHbE0ExEfISx3UpL-5PIJbyYXPqpQ8WKMCEr87ajFA=]!
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Industry Facts and Figures
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Business is looking up in the food and beverage and hospitality industries, according
to recent numbers from the U.S. Bureau of Labor Statistics. A 2013 jobs report showed
strong gains in the food and beverage sector, with 38,000 jobs added in May, and
337,000 in the past year. Total non-farm jobs added in May was 175,000, slightly
more than the average 172,000 jobs added each month in the past year.
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Gregory P. Smith
Lead Navigator
President
In This Issue
Feature Article
Industry Facts and Figures
DISC Training
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Books on Sale!
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Greg's latest book
Fired Up! is full of tips and strategies on how to manage, lead and motivate people
at work. Unleash your employees' potential today!
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Need a Keynote Speaker?
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Greg Speaks SHRM 2013 [http://r20.rs6.net/tn.jsp?e=001d7oLDdB5WODmgxWtBaEetcZfaUPJ5NeCpHgC7dxdb5138ztT_MA62P2RXbcpjsjypdNo9-wUQK0Op0zWGDaPDsMpw_uZBz1AYJqJEEMXiAS8CQ555-hZDFzY9_vvo6pVHeTtpqYCH9tRJLbw8nxElDDTtcEIGL5cZ-lXJpuUendjKFW3xN-K1O_0yYP9oStgoYIFNMgSIbxZhkk-92DPJ0xGU7YnDQQWMD4-_iU7Yj3qU0JqKc8MDZo2PEeGti7T2gZ3UBT2cUhMu9pJoT87FOeubd8gDXADi4cQ6OusGlZMDvv5nfnriLP2LywsAuyXznhj6e7WIxMlQLjVFO9QRo4U3BqXQUJ3YKsUgV1TQBtmQUmxoELuX4bMngXNKHQiZiDnB1_WjeDLIiOL4q-YTpyQ2t7UwGhwv14nsezdIdAs3Poka1KaqQ==]
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Contact Greg Smith! As a leadership development speaker, he helps businesses create
great places to work, motivate people to achieve their potential and transform managers
into better leaders.
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DISC Training
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Our DISC training programs and assessments help you identify individual personality
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(Classes are conducted in four, 90-minute sessions)
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PERSONAL MESSAGE FROM THE CAPTAIN OF THE SHIP
I often talk to small business owners about their hiring and talent management issues.
With the improving economy and increase in jobs, employee turnover is an ongoing
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Bad hires cost money. They hurt productivity and overall morale. Losing top performers
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Businesses that want to succeed must pay attention to their most important asset
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in today's workplace. We would love to help you improve your hiring and selection
practices by matching you with one of our customized assessments. Contact us today
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Futren's Strategies for Employee Retention
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Businesses in the hospitality and food and beverage industries face many challenges.They
ride the ups and downs of the economy more closely than the healthcare, government,
or high-tech sectors, and average two to three times the rate of employee turnover,
according to 2012 numbers from the Society for Human Resource Management.
One small business in Georgia continues to overcome these hurdles. Futren Corporation
is a private-club management and operations company with around 200 employees, based
in Marietta, Ga. Despite industry challenges and the 2008 recession, Futren has
continued to prosper and expand. The company manages Indian Hills Country Club and
The Georgian Club, and acquired Woodland Hills Golf Course in Cartersville in February
2013. Past projects have included the Ashford Club, Brookstone Golf & Country Club,
World Trade Center Atlanta, City Club of Buckhead and the 1818 Club.
Futren attributes its success and low turnover rates to numerous factors, but foremost
to its commitment to be "more than fair" with its employees, treating them as people
first, employees second. "We try not to just say that we care, or rely on gimmicks
or cheerleading," said Futren CEO and President Mitch Rhoden. "We want to demonstrate
with our actions that we are looking out for their best interest."
Rhoden is a second-generation executive. His father, Jim Rhoden, purchased Indian
Hills Country Club from Continental Bank in 1978. The country club lies in the heart
of Indian Hills subdivision, a massive 1,600 single home development. Over the years,
other projects followed, as well as the founding of the National Alliance of Private
Clubs, which has 41 member-clubs in Georgia and 700 worldwide.
Here are some steps Futren takes to create a high-retention, high-performance organization:
1. Values. Futren has a clear set of values that permeate its corporate culture.
It believes in leading by serving- its employees, its members and its guests. The
leaders in the company aim to empower and equip their staff. Relationships matter.
Rhoden, a former U.S. Marine, attributes his military service and his father's example
to the mindset.
2. Training. Along with the expected new employee orientation classes and required
certifications, Futren places a high value on informal training and open communication.
Managers meet regularly, not just annually, with individual employees. Feedback
is reciprocal. Futren also provides some creative training. It sends a group of
its employees to Dave Ramsey's Financial Wellness classes every year. Rhoden believes
the classes result in a happier, more productive employee, which in turn, benefits
the company.
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Industry Facts and Figures
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Business is looking up in the food and beverage and hospitality industries, according
to recent numbers from the U.S. Bureau of Labor Statistics. A 2013 jobs report showed
strong gains in the food and beverage sector, with 38,000 jobs added in May, and
337,000 in the past year. Total non-farm jobs added in May was 175,000, slightly
more than the average 172,000 jobs added each month in the past year.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Gregory P. Smith
Lead Navigator
President
In This Issue
Feature Article
Industry Facts and Figures
DISC Training
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Books on Sale!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Greg's latest book
Fired Up! is full of tips and strategies on how to manage, lead and motivate people
at work. Unleash your employees' potential today!
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Need a Keynote Speaker?
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Contact Greg Smith! As a leadership development speaker, he helps businesses create
great places to work, motivate people to achieve their potential and transform managers
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DISC Training
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(Live Webseminar)
Our DISC training programs and assessments help you identify individual personality
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