Selasa, 19 Februari 2013

Nine Rules for Employee Engagement

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PERSONAL MESSAGE FROM THE CAPTAIN OF THE SHIP

I am happy to say I am writing the Navigator from the comfort of my home office
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Helping you Chart Your Course!

Gregory P. Smith

President and Lead Navigator

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Nine Rules for Employee Engagement
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Employee engagement is defined as the emotional commitment an employee has for a
job or organization, which then drives their performance. Countless studies have
proven that an engaged workforce contributes significantly to a business' success.
Results range from happier customers, to higher profits and stock prices, to lower
health care costs. Moreover, experts say employee engagement is doubly important
in times of economic recession, uncertainty or boom, because this is when the human
element differentiates those who fail, survive or thrive.

One way to drive engagement is to consider what employees want out of their employer
or job, and how to fulfill those desires. According to "Generations at Work," a
survey by think tank Future Workplace, employees list these top nine characteristics
as the most important to their job satisfaction. These characteristics were stable
across demographics of gender, age and ethnicity.


1. Company Values. Companies with strong values typically draw employees who share
those values, creating a dynamic of loyalty and shared commitment to the business'
brand and mission. Be sure to promote your business' values externally and internally,
so both current and prospective employees know where you stand.
2. Skill Set Development. This characteristic is particularly true for younger workers,
but all workers desire to stay up to date on emerging skill sets. This desire has
increased in recent years, due to the rapid pace that technology is changing the
way businesses work and the skill sets they require.
3. Flexible Benefits and Rewards. Employees are looking for more than just a paycheck,
and appreciate the ability to choose their benefits, forms of recognition or rewards.
One employee might prefer health benefits that extend to a discount on their gym
membership or alternative medical treatments. Another might be interested in working
at a different location, or furthering their education. Be flexible and creative;
let employees choose what benefits and rewards they prefer.
4. Company Brand. Every year hundreds of companies spend countless hours doing
paperwork, surveys, polls and other drudgery in order to apply for Fortune's prestigious
"Best Places to Work" list. Many large corporations have whole teams committed
to gathering data and submitting their application. Why? Brands matter and being
known as one of the best places to work is a sure way to lure talent.

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Industry Facts and Figures
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Businesses are increasingly leveraging social media for talent management practices.
According to a recent report from SilkRoad, a provider of cloud-based human resources
software, employers reported using social media for recruiting and hiring, as well
as learning and development. Meanwhile, employees reported using social media to
connect with co-workers and customers.
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Gregory P. Smith
Lead Navigator
President

In This Issue

Feature Article
DISC Training

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Need a Speaker?
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Is Greg speaking at your next event?

Need a speaker, trainer or facilitator for an upcoming meeting or conference? If
you want to ensure your next meeting is a huge success, consider Greg Smith!

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today to discuss your program needs.
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Resources
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Fired Up! is a leadership book full of tips and strategies on how to manage, lead
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: $19.95
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Feelings: Customer Service Training for Professionals is a fun, stimulating and
entertaining program to develop your employees. Participants will learn and retain
many new skills that benefit them both personally and professionally. Feelings
builds motivation and team spirit.
Expect an immediate improvement in behavior and attitudes. Your employees will
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to learn more and watch a video clip on this program.
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DISC Training
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(Live Webseminar)

Our DISC training programs and assessments help you identify individual personality
styles so you can hire the right people, reduce conflict, improve communication
and unleash team performance.

(Classes are conducted in four, 90-minute sessions)

Dates:

March 11, 13, 18

Time:

3:00-4:30 E.T.

Cost:

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Your registration includes over $900 in DISC training materials!

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