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Letter from the Lead Navigator:
Hello everyone! It has been a great summer and wow, where did the time go.
I've been spending time traveling between Raleigh-Durham and Atlanta recently. Atlanta
has been my home for over 30 years and Cathy and I will miss it greatly. However,
the good news is they still have grits and BBQ in North Carolina!
Don't forget our upcoming Bootcamp [http://r20.rs6.net/tn.jsp?e=001RdgCtO9ahwjhPOkYxNKXTgABqNaNamIbS7P9kajPorEqIMOBenA_AY69VeyDTPIugP9T07uGEFZ6s5WIKAXVu2h0d01AQzuYORnxF30YU4WC4BjLCgqc5nKLe76jSjWuFjIBU8U2JvcBnHLmsfbr7jcuAp5X6xcWwLu3snKFJJXs5okagEaFIKCECoFTxlXsaGdj1HffG0W4KKR_CuBil4jBgg0dwC2MVMR7VuVBzwEEIJvR4DcUq53AlRZXa-QLCz13qHsu8_h14zwd2MH5r0ld0JgyNr5K0gkVaDZLWrMnoQxOo1lIbK2buKFrKp1aXxrT8KUrzf2rOtfmvbno3TVZR_57zr8rtYYxVVATrPg=]
and DISC training programs coming up soon.
Helping you Chart Your Course!
Gregory P. Smith
President and Lead Navigator
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Planning, Planning, Planning!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
If you don't know where you are going, than any road will get you there! You must
plan, execute, and measure.
Who's going to do the planning?
Weather the plan is for your entire company or just one department; you must make
sure to get input from multiple levels.
Get your entire team involved in developing plans for the team, project, department,
or company. As the leader you should be the most integral part of the process.
Assign aspects of the planning to those closest or most knowledgeable to the each
particular phase. Coordinate the process and make decisions based on the overall
strategy and core values.
Often the leader will engage a strategist to guide the company through the process
and the development of the plan. This has proven to be very effective.
The people who are closest to the work and are responsible for implementing the
plan, should be directly involved in the planning. Strategists can facilitate
the process, but if the plan is going to work, the people responsible for its success
should be a part of the planning.
Get started today by clicking on the link and downloading our Planning Worksheet
or use it as a guide for creating a customized worksheet specific to your organization.
Planning Worksheet [http://r20.rs6.net/tn.jsp?e=001RdgCtO9ahwgam9J5iDkwyxswg3Ufjdd_N_Pfl68G7LEQEM5RmIjc4y-cWLE9h0cxp8p3Infl4Ie549Jc84znIJAgU5MxYgSsfKME2WZa7ZhGmgoc45etzQrM98vXRp5yzNp0nCcA3YI_XdVamxq4v3LHybrDjWd-iBpWCZaw_gl2SXh4ftIuDClbq78SXdAY2joSnHBj9tUkCNnq32FwhlOcM1QDPtctJvd-8orPUjAakCXYQlkYtnBMjYytXQaiMlm1c-Lsx_Cm_4HxNa6OMvs8l1xhenojdxcbkX3LVSu2vyhobSvXnE3WiSnBShgXRozBw8XI-Kwf5GW8wvEjVg2DR6te7voFAEF7Ppcr8jjmLPVu2IXOFB0I8A9No6Y6kAW__zsJErQe7UtUbHM-L17KbMEVMUKCMBlyjkrRhs9uHKihZbbbwg==]
If you have any questions about this article or need help with your planning process,
contact us today!
Call or email us [mailto:greg@chartcourse.com] for more information.
800-821-2487 or 770-860-9464
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Senior Executives Top Challenge...
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Employee Engagement!
What is employee engagement? Engaged employees really care about the company. They
are willing to "give whatever it takes" to make the company the best it can be.
Engaged employees have an emotional bond to the company, which results in higher
levels of productivity, increased customer satisfaction, and decreased absenteeism
& turnover.
However, a recent study by MSW Research, Gallup, & Dale Carnegie Training shows
that only 29% of employees around the world are fully engaged. Now you can see why
this is a top challenge for senior executives!
This is not just an HR situation. This is a critical business issue. The entire
company, including the "top brass", needs to be involved, responsible, and encouraged
to make engagement the top priority in the company.
The ability to engage and retain talent has an incredible affect to the company's
bottom line. According to the Bureau of National Affairs, turnover costs approximately
1.5 times the annual salary and costs US businesses around $11 billion annually.
In addition to increased turnover costs, disengaged employees are unproductive
and drag morale down. What is this costing you?
What to do... what to do?
If you want to increase employee engagement within your company, concentrate on
these areas:
Business foundation - vision, values, mission, strategy, & effective communication
with all employees. Clear expectations, quality feedback, and perception of their
job's importance are vital. Commitment is the foundation of engagement.
Positive relationships - ensure your relationships with your employees are strong.
They must believe in your leadership abilities and have trust that they are a valued
part of the team. This is key!
Taking initiative - make sure everyone is a part of the solution and feels empowered.
Ask for their opinions and thank them for being a part of the answer.
Career advancement opportunities - ask employees what their career aspirations are
with your company. Do they want to move up, stay the same, try a different position,
or get additional training? Help them advance personally and professionally.
Reward engagement - whatever type of reward system that will work best for your
employees must be consistent and worthy. Incentives for work well done go a long
way to enhance engagement. Recognition programs like employee of the month, awards
dinner, summer picnic, bonuses, and / or a write up in your company newsletter are
all good ways to show your appreciation.
Learn to ask questions to invoke continuous engagement.
Take time to talk with employees on a regular basis. Ask questions to help you learn
what may be needed. Simple questions like:
* How are things going?
* What is working well?
* What could use improvement?
* Do you have all the tools necessary to do your job effectively?
* Are there any areas that we could be doing better?
* If you were the president, CEO, or owner, what would you do differently?
Make sure you respond to their answers and thank them. If you implement one of their
suggestions make sure you recognize them with your reward system.
Use the above steps in your hiring process too and you will have more engaged employees
in your workplace. You need to always keep on your guard and identify the non-engaged
and take action immediately.
"There are only three measurements that tell you nearly everything you need to know
about your organization's overall performance: employee engagement, customer satisfaction,
and cash flow...It goes without saying that no company, small or large, can win
over the long run without energized employees who believe in the mission and understand
how to achieve it..." - Jack Welch, former CEO of GE
If you have any questions about this article, or about how we can help you with
your current performance, leadership, strategy, and / or hiring needs, contact us
today!
Chart Your Course International ~ Greg Smith
Call or email us [mailto:greg@chartcourse.com] for more information.
800-821-2487 or 770-860-9464
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Industry Facts and Figures on Engagement
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
For more on improving employee engagement, visit our blog. [http://r20.rs6.net/tn.jsp?e=001RdgCtO9ahwiSES9Av9dYj-srx_kCLiKpeAwdsSOFC7Ds2CalKlb97_qm6202lcb0zYXLJVrRHxZs7g--_TTF5uFSJzNpEk4ZEb9wKJC6rTNCC-68nlGOpeqMeCGciGHOr0c0-mFEeVCYWRYa_6fTUxjgMwQ9QVlrb7bshFviV04fFHitjDCab4AKHl9Ps2F2lpaZ6YkTjwDHwS7QQSBDPvqyL_W9Q7EehsSaT1VHKqQtUujLPO-YOoGVEbZV-E7gC9P45nHfnQ95km72GdKVsQh16NAyxRjaBparWf2JzuhicOp5CqwWwaqpa0UAoklDKoGOqetW5DOOP66pHDIN-5SsU2abbk12mWYTeA-0rJY=]
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Gregory P. Smith
Lead Navigator
President
In This Issue
Planning, Planning, Planning!
Senior Executives Top Challenge
Industry Facts and Figures
DISC Training
How To Have A Great Brainstorming Meeting
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Build Your Business Boot Camp
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Ready to Build Your Business?
Sign up today for CYCs Build Your Business Boot Camp! Our first session starts Sept.
12, and seats are limited to just ten people. Visit our website for dates, details
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Also, we are pleased to provide discounts for early registrants, military veterans
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Your registration includes over $900 in DISC training materials!
Call or email us [http://r20.rs6.net/tn.jsp?e=001RdgCtO9ahwhrJdYlPvc6KRRicfss76IvJXXYx5fr9c5SY_9KWx4RQUNte0NYBL-w5wh6SsVhuDrkyJVEmqOV7wgto9yegzn595BBFK3zP7W5LHnoMFCqfTRkRQ8-CbbwY3Gw_3LTNc3_PxF9bgINsYgRPJlCgEcOMnvObmfN2N5QAY7Q9HE91Pct9KKOpw1RbqM3rpmJMKABC7c7y8BwHKsEMAZU-uO4666pOjUThf2QVuBgX7TcSAdxRHWc3mzl5796mmYO_wQcgsHLlYy2ZvsCtu_TV8BuZLwz8uw801YcMCqvkfpmnDL3bVEYJOjEHdYJMmB40mPUAtIKz3235AriT7QXBC6sz7z6gZKjV7R8hLG1JLNbdA==]
for more information.
800-821-2487 or 770-860-9464
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Motivational Quotes
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"We could all use a little coaching. When you're playing the game, it's hard to
think of everything."
- Jim Rohn
"Developing excellent communication skills is absolutely essential to effective
leadership. The leader must be able to share knowledge and ideas to transmit a sense
of urgency and enthusiasm to others. If a leader can't get a message across clearly
and motivate others to act on it, then having a message doesn't even matter."
- Gilbert Amelio
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
How To Have A Great Brainstorming Meeting
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
1. Put a large place card or flip chart on the wall with the four brainstorming
principles on it:
* Criticism & judgment is ruled out
* Freewheeling is welcomed
* Quantity is wanted
* Combination and improvement is sought
2. The leader has a bell and explains to the group that he or she will use it when
anyone violates one of the rules.
3. The leader encourages ideas that are sparked by other ideas.
4. One or two people should take down notes & ideas collectively, but not word for
word.
5. The leader keeps everyone involved.
Imagination is the key to almost every problem or challenge. It can only come about
by providing an imaginative, creative, and positive thinking atmosphere.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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