The Death of Twinkie, Lincoln on the Big Screen, and DISC Certifications

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Greg Smith
Lead Navigator

PERSONAL MESSAGE FROM THE

CAPTAIN OF THE SHIP

For those in the states, I hope you had a nice Thanksgiving with friends and family.
Cathy and I were lucky enough to have all our children and grandchildren join us
for the traditional meal of deep fried turkey, stuffing, cranberry sauce and pumpkin
pie.

Starting next week, we have a number of DISC certification training opportunities
available. Internationally recognized, our DISC certification training and DISC
assessments are designed to help you hire the right people, reduce conflict, improve
communication and unleash team performance. If you haven't signed up, please do
and prepare to reap the benefits! Click here [http://r20.rs6.net/tn.jsp?e=001fBOtu7I8QoS94iLio50s-b9MmtdKOEVfh7RRLdz7sqIo2DV7z8CVT7ow3pOH2ndKTCE0LMgBJ0EnB0rEnOmuePQ9sgFeWkPTWPJjZ1KGt8JPlUsqP6BOiPYvQGG-dmHHThqJtr1YnF1APxRjuzFMsyhuqbFWfmrsD0w7ZDrLkr2iP1e3fOt8Qzl0AtiO5jift4t4Q73W9PcKLLwYqUSQRvMIz_mVS2b1raTcKXNn62z4NF1YwPgE0xfHgOiST69lCbz4XMUALUpBJdq7lAcH4ThQGxgbbTkjZIceDifh46ZREjHPsikzrZV5coMrQ6OXY6CVHG4Cy9aXPuR3CGO2Uw6g2jS8abgId9hf0TL0xmeVkpxelDPiUM9V7fAF18xrKTyk_-ZmMIo=]
or scroll down for specific times and dates.

As always, we would love to partner with you in equipping your people for success,
so feel free to contact us any time. Visit our website [http://r20.rs6.net/tn.jsp?e=001fBOtu7I8QoQn6fJ6sQV49zK-lGFUmmZIfJv-CfbBk3zet1PLH8elEwK0NT7TCaOYZ2pjixrPCAufQUydWf1i6NTDv8GnrkiuSuBpeIg2Rq3bMC9b1otcXLf8-F5fplnaWawHgQNKLvmC529xjCLSY09SXRZi4zBm3pxamG1GnmMskVHRUSe0PLz_fNiJDFhg5uBWFR98UfDVfvpeYyqSXsMLy_DsfjoVTBrDaFKqmCw7w7f2h0KyM4RB3P0F93IK9TcJ4ArbtAdIJUh0rzSMExBOSjMTAKmYjhgKxnAcMru19pitHpfh_HZ5J7WkvnHkXXY69DRCsZqlMLKl6cZm_sv4SMbD0d7J]
or call us at (770) 860-9464 or (800) 821-2487.

Helping you Chart Your Course!

Gregory P. Smith

President and Lead Navigator

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The Death of Twinkie, Lincoln on the Big Screen, and DISC Certifications
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Anyone can hold the helm when the sea is calm. -Publilius Syrus

A November U.S. Gallup poll [http://r20.rs6.net/tn.jsp?e=001fBOtu7I8QoRiJgiv1CQy39prV2jTaxoCWT1vNzBcpCy8uhOijuFkNoXdhGWeoPEZbWQ11idkz1TH4bsI14bAjQpYPC3Bwjbo1eZKsD0XEaaBAuue-j-I_2lyRAvbNhiGOSxs0ddMexYkMptG3WCz1feQeW6aASJPuyVVgkW5GItyVBHqMSjz5gL7jOxlvM2eCqjs489hVd6mi8-0COp3DhNDBj2HyfsEg-AGOSKhzsO6MOc-m1E0yJyqAeCCjUmSM3YQkum2dzaiFxuUzB8IU8bZZlXTB0SeDbdfWv4vxehP6dMUOATP6WsGmwP5zpAOKjgFIKfeekLFKC4bayw-tP8JQP6NGatuzkFbW6NswLSE-eYUmLO6bqKrnTGGqtEX623_sGqM8WiF8r5GhjPz4DPtEwlF6Y6rMvc8sKUltDo=]
reports that workers remain largely unsatisfied at their jobs. The poll had participants
rank 13 factors such as work safety, flexibility of hours, chances of promotion
and pay. Workers biggest complaints were on-the-job stress, insufficient benefits
and low wages. Meanwhile, workers were happiest with flexible hours, co-worker relationships
and safe work environments.

Considering the difficult and changing job market, the numbers aren't surprising.
In a grand example of the breakdown between management and workers, Hostess Brands
recently declared bankruptcy after failed negotiations with its striking workers.
The incident incited a host of postmortem commentaries placing blame on poor management
or unreasonable unions. If the Twinkie can't make it in this economy - we are in
BIG trouble.

One thing is certain, leadership in the workplace has never been more important.
Leaders are the only people who can navigate businesses through these tough times.
Workers need leaders, not managers, who can communicate the shared mission of the
company, and inspire loyalty and a collective spirit to innovate and perform in
difficult times.

So what makes a great leader? Theodore Roosevelt said, "The best executive is the
one who has sense enough to pick good men to do what he wants done, and self-restraint
enough to keep from meddling with them while they do it." Bill Gates said, "As we
look ahead into the next century, leaders will be those who empower others." In
my book "The New Leader [http://r20.rs6.net/tn.jsp?e=001fBOtu7I8QoTFDn_VYREU4tNIKSrkdZLSB5DEF-CAC0aIrjXcqp7XxDTwWQaZF1xDEQCNCOYCRVY0KXx3xUd1MZO5oWbeutGHncfiC-fRU8EWv-XFrx47RPLDlDaOD9pi_7nHF--Q87Ovno6coDQIkva9OGOtg8cdfxgc4TRyzP0j60Fh_mt4-WjoItyHxwj3Rppbh_fR4-WPrFHTRkLgzzBqzRf9oVwWlns-MPILZSXYYeWnlacI75oQ0kMsc8wXs6PLKPcveHn4qvMWjV0U9zT21T98xi_WjMJOMy6nDjEF-bhvsYdT47I5LfKbqeVILrjZAY4HeBAI_fE9lXfai2PIEI5kaS9HQuvOudA5C0-Ebk8hd0mTWDmWWNBpRIK2],"
I describe innovative leaders as those who span a narrow gap between two key areas:
a passion for action and a passion for people.

U.S. President Abraham Lincoln is revered for his leadership during one of the toughest
times in our country's history. Guiding our country through civil war, he led with
conviction, compassion and humility. He cared equally about his country, the cause
and the people. As a result, people all over the world believed in Lincoln and
his cause, and he was able to reunite a country bitterly divided.

If leaders are made and not born, we can all learn and strive to be better leaders
in order to guide our businesses and employees through challenging times. Click
here [http://r20.rs6.net/tn.jsp?e=001fBOtu7I8QoQZ5BcwfK1wmOJ71cBIQPdrqI2-m14_fQrwgX8k_uGkQVynfyk8Nt8uSWuu41sXyc_eNpZNaT4yJy1r15xLJuSESV7l85v23Iic4prwXCSIlJCQEjRgbLv5hIwGIU7o8WfUCxrMIhmLJdyoFp6BVdgaRR6Ea17lcEzBJ1uYguUtat9A87GL6JB44ZTUccwxgRz7T-S5jjmMM2dZI5qAg7AJKH1L0P3iaGKooHa_IzxMdltGEJ6yCbv-AWjn4r5MYF8bdKHo4Ix4EcOIYR0ponZyCfGWIvSd176ScPKQOBePt3oXsoJgkfpfMVHsuoEbs6rtr_QRwR068JK9oaxo0tN9U3kRF84rSkp6vavBeY0TZcOvmGX0F9iEb3LNcHZcgKg=]to
learn about nine traits that innovative leaders share.

Let us know if we can help you design a talent management strategy for your organization.
Email us. [mailto:info@chartcourse.com]

For additional articles and resources click here! [http://r20.rs6.net/tn.jsp?e=001fBOtu7I8QoQZ4FIX-3fjmZ-UWKGePQmZ0laUlTcgMUGkwLLkYDHj_XmpnTByEswo5tKeQwLmnR3AiwqWI0Oxpx4iOPfmdVpT4pb3BvBXjfG_niJ-by8hVCVLXTHGeJQLcp-NHdr98lDn58wa75OABxLsXee0SH-IejlPkX4FVZwinwTiQnY8VCq5EEhmGL8tQGN4kGVW-HNvVqjLY0NcQ3CGR6YYWC00e76fmQlfW3lhDHt76P6cUetsBE2PoKqXOm8ARPZEhkg90YW96TMusMclp1kMalcTTS1VTH6NzdoJenASAoVCW1r0t14cXwSxXDAHxvGgU8YJSPEP8sNS9WfTtW58jUqyHR4x-_ZOaLz2cPclLBMM1g==]
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Upcoming Training Opportunities
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DISC Certification Training Program

WEBSEMINAR
Individual personality styles have a direct impact on our interpersonal relationships
at home and at the workplace. People differ from each other in fundamental ways
including their values, behaviors, talents, temperaments, wants and beliefs.
Our DISC training programs [http://r20.rs6.net/tn.jsp?e=001fBOtu7I8QoS94iLio50s-b9MmtdKOEVfh7RRLdz7sqIo2DV7z8CVT7ow3pOH2ndKTCE0LMgBJ0EnB0rEnOmuePQ9sgFeWkPTWPJjZ1KGt8JPlUsqP6BOiPYvQGG-dmHHThqJtr1YnF1APxRjuzFMsyhuqbFWfmrsD0w7ZDrLkr2iP1e3fOt8Qzl0AtiO5jift4t4Q73W9PcKLLwYqUSQRvMIz_mVS2b1raTcKXNn62z4NF1YwPgE0xfHgOiST69lCbz4XMUALUpBJdq7lAcH4ThQGxgbbTkjZIceDifh46ZREjHPsikzrZV5coMrQ6OXY6CVHG4Cy9aXPuR3CGO2Uw6g2jS8abgId9hf0TL0xmeVkpxelDPiUM9V7fAF18xrKTyk_-ZmMIo=]
and assessments help you identify these variances, hire the right people, reduce
conflict, improve communication and unleash team performance.

Classes are conducted in four, 90-minute sessions.

Upcoming class dates:

Dec. 3, 5, 10

3 - 4:30 p.m. ET

Jan. 14, 16, 24

3 - 4:30 p.m. ET

Cost: $1195 per person
Register now! [http://r20.rs6.net/tn.jsp?e=001fBOtu7I8QoS7JlylLXFsvSmH_lU__UobrLbHtCUeaDxl564GcLD2N5-_p2EgFKGS8lRboS4h2a45K-VmmaH0k2lFjy42EdV3w-Na8FL7SHQxDU5SVaTywekK3nLr-XdH5UHqsQLIp1Cl65JR6Nz_EY4gX8a3vvzSY3UTLm18MVSAlwrNTC8p6BFx96nmM0fZFxK62DI_tbWkLhbkAaFl8hA0MtU-i68S-QoA5MhPJYrdNUYObQwUCGX2-9LjZWi99miGeR5K-DsO89MtwjzWtRGRQ6Hmk1xTGSqY2hxOSbm0BFB4rS4-zuefofUdpv0bh6AIDvswaPDOI5vQAJsYo_fu3y8Mr__2GMHIS63b0EBETnNRaSA_srjopTHX5aEnLeeem_DwPWc6TmyfSduaspdJQUzIcikjQLqIJYHqUH-ZhuslLx7wRA==]
SELF-STUDY VERSION
Cost: $895
More information [http://r20.rs6.net/tn.jsp?e=001fBOtu7I8QoQx4mc7g-I_CU_rBkM8N-WhSYZGOxgrSztt0jiIOfv6Vp8Xlm67EiY1MmWuQWpbHv7sJeurwavn_uso6EHhF_4Z_jwiPQJJ25y4-z0awlxdQifZvVf2Qwu3rt1dslrg8CFlPWzaybrmvgIahkyaHN0YpdbIq7XEDk-T7x6PYPiuwxpWApTydQmOIN9BuFoDYxntfR0bPSMBzusW8-VIRo5Y10EtAQBRGbsuoxsI6tBtmjr_FdYNfOgZO5kEjjSbEm_62X833ByIKV2d5hdqNfjLiPe2gHkhxu3fYFyk7hckH4_phHuDoSyDiG12sYNggZp3Y8Q8HRULqkrbFj5m942ehd8cgFpojiLUAHYW3g1lQ1AXNO5OfW9WRQI7nnTuyxSHMZQrYvam-QLLPbW2-RUN]
Includes a facilitator kit and certifications! [http://r20.rs6.net/tn.jsp?e=001fBOtu7I8QoS94iLio50s-b9MmtdKOEVfh7RRLdz7sqIo2DV7z8CVT7ow3pOH2ndKTCE0LMgBJ0EnB0rEnOmuePQ9sgFeWkPTWPJjZ1KGt8JPlUsqP6BOiPYvQGG-dmHHThqJtr1YnF1APxRjuzFMsyhuqbFWfmrsD0w7ZDrLkr2iP1e3fOt8Qzl0AtiO5jift4t4Q73W9PcKLLwYqUSQRvMIz_mVS2b1raTcKXNn62z4NF1YwPgE0xfHgOiST69lCbz4XMUALUpBJdq7lAcH4ThQGxgbbTkjZIceDifh46ZREjHPsikzrZV5coMrQ6OXY6CVHG4Cy9aXPuR3CGO2Uw6g2jS8abgId9hf0TL0xmeVkpxelDPiUM9V7fAF18xrKTyk_-ZmMIo=]
Call or email us [mailto:cathy@chartcourse.com] for more information.

1-800-821-2487 or 770-860-9464
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