Five Rules for Giving Feedback to Your Employees

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PERSONAL MESSAGE FROM THE CAPTAIN OF THE SHIP

I hope everyone had a productive January. Business at Chart Your Course International
has kicked into high gear, with engagements all over the United States. I spoke
to a group in Montana earlier this month. With waist-high snow conditions, I even
went dog sledding and drove a snow mobile; entertaining subject matter for a future
article! Also, I was able to attend a conference in beautiful Arizona with some
lifelong colleagues to focus on best practices in organizational development and
leadership training.

Employee engagement was a hot topic at both events. Considering the still uncertain
economy and myriad obstacles on the horizon, businesses need engaged, motivated,
innovative employees who can elevate their company's performance.

Chart Your Course International would love to help you develop a strategy to motivate
your employees and drive performance. Visit our website [http://r20.rs6.net/tn.jsp?e=0016BxT4s9UPcmx1nOt0DZI6YhZseZbjptm2ncugyo6-tCltI8Aul_V4mHhITbX2rfysysn5cpCaVeNzFh7RbsJ3O3FKgxwD6IRI-y1bmhS8LJSTxgVhjvInXL6Y7-X34j1LTywE_Jyv5iDQvmDMwsjEuO0owiLEveh58Nnyzi7e-0XwDMZEVNls7VJtD5hlfKBEhfRF74iDzFbYd9HKdi02NHyDLjhWdWc5V3a9ipjy3Wuckds_ArQJASj4MgxbVtUPbLFjuh6mVrtXNB7cjIYAq-RjWYUIonDhNZdul0lyWhtJUNzavm-XL83O_Jcp2ibzSmM69vPxKIzOMqYu1EQQ70EIzHVRBPeHUfp5ENOROc-nFoWWvi42H7HPzTxc_wN]
or call us today at (770) 860-9464 or (800) 821-2487.

Helping you Chart Your Course!

Gregory P. Smith

President and Lead Navigator

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Five Rules for Giving Employees Feedback
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We all know how to praise and reward, but giving constructive criticism to your
employees is also important.

Addressing a problem can be awkward, and many managers avoid criticizing their staff
until a problem swells out of control. This is poor leadership and can be avoided
by guiding employees' performance with consistent feedback. When done correctly,
constructive criticism can help steer your staff, setting them on a path to success.

Here are some guidelines for giving feedback to your employees:


1. Be consistent. As I said, too many managers avoid giving criticism to their employees
and stick solely to giving praise. However, by doing this, they set themselves up
for trouble. Managers and staff should be accustomed to receiving feedback (it's
called communication!) on an ongoing basis. "Hey Sam, can you do a little more
of this or a little less of that? I see this is working for you, I notice you are
struggling with that. How can I help?" If the dialogue is ongoing, it won't be awkward
when you have to give criticisms.
2. Think feedback, not criticism. Consider how you frame your constructive criticisms.
Consider the word "feedback" as a more cooperative alternative. Feedback is a two-way
exchange- a conversation where people can learn and grow. The manager gives feedback
to the employee, the employee in turn gives feedback to the manager, and we all
work together to solve the problem.
3. Be curious. Avoid assuming you know what's going on with an employee or a staff
situation. Go into a talk with an open mind and be curious. Ask questions and listen
carefully to the answers. In life and in work, situations and problems are often
not what they seem at first glance. After talking to your employee, offer your
sincere help. Ask them, "What do you need from me to get this job done? How can
I help you with this? How can I help you succeed?"

To finish reading this article click here [http://r20.rs6.net/tn.jsp?e=0016BxT4s9UPckJTSgef9sQ6jBYc43S5CL_Fvcyus9CqhoTIM5GiLjN0aROyq50AtSpoUtJyl4HVUugOQIfePYr9XqgvMxZKDs9p6lIexIwp90lKSpoYY-xqqD7CrzjVSWQ5UK58NR6fDVUZACXom1Qt_Q5HRlLIQrXco1oC0nbL4km4rdSqbJKjpXdsm4CVlIG6DRm-0l6cUtbneJmLprRtXMNXxLIwrPn7nZarPzeVl92EzsqJq-iUaQav3biHTIy0aqwNdrhqa8PowppcAB9LvE9b2lktzhdJEy2GVcUGuUqNR52nd-6VlkvWIaX0nD2lKw7Eo4ZVc8KuwOuYHiRY5-t1Ey-KngDSZA32CIPqUeQ8GJDRnDsy2Fqn03VErViwHy4e7_Nr5E=]!
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Industry Report: Employee Engagement
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Did you know that engaged employees might also be healthier? According to a January
2013 Gallup Poll [http://r20.rs6.net/tn.jsp?e=0016BxT4s9UPckNn5AmKS3K6MwU-RxxHTdHV43kmjWfqiUsry-J_kVFoCs2Wld3T5DN_NNFzGTV6JuX6uIoDkKZkLocSSbdYYon_x7harV6ZBR7jujfCGf7DYqk3ZnPgNDVSJkMnnfKVmDafplMgq5WpuvxyDCdquw4Y1_HAFGD1ZV0HoZ81PmmNXJvauj0JD9utRvVV0ItFgAGRMSARcboJSbecpQeCbwSrwoj68TpMygzZ7rLbVkDpVADBRsBDXxZIeOp3oD9suGXr3kHSRfSqk8ZuC-HzprKkBKF4XCy0cO1D-Ry-rFNZtmbXvdyhPnZKtDtqYusD2l_s6gHf5d2Qes6EPfH7sY6Iocza-iNCjb52OoIZlM8C_5iSG353pcNC2pwopEt3LrTPVal1VcKsDeff3nhkaPLEOfIY2bHeAq3PJVS_OG_j6caD9y3XB-ZL6gdmgM2j2M=]
they are! The agency asked 350,000 workers nationwide 12 questions about their
lifestyle habits, and whether they were: engaged at work, not engaged, or actively
disengaged.

Those reporting that they were engaged scored higher on healthy eating habits,
exercise, and participation in wellness programs. The implications for businesses:
having an engaged workforce means less sick days and lower healthcare costs.

If you need a plan to better engage your employees, contact us [http://r20.rs6.net/tn.jsp?e=0016BxT4s9UPcmx1nOt0DZI6YhZseZbjptm2ncugyo6-tCltI8Aul_V4mHhITbX2rfysysn5cpCaVeNzFh7RbsJ3O3FKgxwD6IRI-y1bmhS8LJSTxgVhjvInXL6Y7-X34j1LTywE_Jyv5iDQvmDMwsjEuO0owiLEveh58Nnyzi7e-0XwDMZEVNls7VJtD5hlfKBEhfRF74iDzFbYd9HKdi02NHyDLjhWdWc5V3a9ipjy3Wuckds_ArQJASj4MgxbVtUPbLFjuh6mVrtXNB7cjIYAq-RjWYUIonDhNZdul0lyWhtJUNzavm-XL83O_Jcp2ibzSmM69vPxKIzOMqYu1EQQ70EIzHVRBPeHUfp5ENOROc-nFoWWvi42H7HPzTxc_wN]
today to help you create a high-retention, high-performance workplace!
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VL Banner [http://r20.rs6.net/tn.jsp?e=0016BxT4s9UPckbut0tTNm82_1Gd0T_hDWBi9f-9qucjHsBeXLKerBiXUBw8SMN3m_ucfcmg0Ur1qQC7OFXPlZyoJf_1xzqjDSLfEwe72ALNjKTXxr9e8Mb6F3cwz7g0F_KQ7OLArzHauc_7Ns4FQ1Gqe13POuZkSMFgWdhZRfjyxuavusvla3P9gYqyGszpv6Ma0F4ETJlRzYe7lQ5qPEZ27L8MzlePc5tYXQgGxPF6vpkUTuQL4CJp7InMmjktGsQ4mK-LSn3UTrgwlZdNqVFVVMco8_qlZKC_4WdlICruLsEaWtxosOj6etDMTgYbFA9bq4Gz2xZRsr9EDAJCFI-NiftNoVlejxXPv9yNcy-R0T9cU5d0ch3s4rRxrktqk-TrgQFzywOXyl2VXaquSRxpYCnQxGuI6gP]
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Gregory P. Smith
Lead Navigator
President

In This Issue

Feature Article
DISC Training

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Need a Speaker?
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Is Greg speaking at your next event?

Need a speaker, trainer or facilitator for an upcoming meeting or conference? If
you want to ensure your next meeting is a huge success, consider Greg Smith!

Call or email us [http://r20.rs6.net/tn.jsp?e=0016BxT4s9UPclQQTmXcpfFYYWkEhofTw-iVrOQmwvYrkRy4FAXsAwUJwL3-m5KZALqeX8Acj8YSjLtX65xnMT-kXAqPhKXtu5Tg4_8wqV0k31f98M5tkGEuNl9dqN5ok9N8ewxFXr8qS0ERZDURRrxO_As4RI7piaG25CMtiy3Oa9wMamXBW7VOAPoJGgucHCgvOYzqNlbshmri2MC85ruy8KzJUrpyBRjlxdmDQ7T8zg-r9MLqDPPHCo4DWc13auV8Iceu9kedEJGSVlhQXaZJQb9lG0QGojVfZE0cG2Sk_0djV2DH2aBBNdt8HWOa_0lg-fuN1GVl20OEv1WzC22pKh4H26drCWkUuwvgN5RtNa8uSvQ-91WlvUrlOhSnDB5WQMypwDmY28=]
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