Selasa, 30 April 2013

Five Ways Leaders Turn Doubters into Doers

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PERSONAL MESSAGE FROM THE CAPTAIN OF THE SHIP

We had a great turnout for our webinar, "Seven Reasons Businesses Fail to Retain
Good Employees," this week and want to thank all of you who participated. Employee
retention saves businesses time and money, and an engaged workforce is key to a
business' success. For those who missed the webinar, click here to listen [http://r20.rs6.net/tn.jsp?e=001XswAxzyxVhuMLvGMRgbKXuN7Vt3dSv6YvqvdpxwSGqUX5bhkM_O7DXq_mfzdSr0QFQDKvf3IJ3WJvo9Krt4ONvDq8_H0fVJeAIoBBKz6TQqH2P4k2njWjkFKUVC9RHjDmrRAxDF0_a3ZlN_WIILakP0UE2KfrZAvVe5JYCRx3NZrC8Qz4iw1Bs0KudWyU8vSGfWkRs6rzxOivBQTQklQEGmKZubjkyRtKPqnF7Wcd5G0rFi34wVKfIoZlZ3QO4oE20mAo32h5qSdKIWH5Ii7XDoSY_toPSO0Uh7IVEKBr8k44zBzEX0uuqjIDSdDr67SKvN-MZ2HR5_Rox-T-OKZrPQ7l-59rrITKNYxKhi_8wJUnYY1t9tYjA==].

On the horizon, I'll be speaking at SHRM Atlanta's 2013 Conference, so please stop
by if you are attending. It's always a great networking and training event.

Also,our thoughts are with the people of Boston and West, Texas, and all those affected,
as they rebuild and recover from the recent tragedies. Wishing you a safe and productive
May.

Helping you Chart Your Course!

Gregory P. Smith

President and Lead Navigator

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Five Ways Leaders Turn Doubters into Doers
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This past February Yahoo!'s fledgling CEO Marissa Mayer made her first misstep.
In a company-wide email, she announced Yahoo! was changing its telecommute policy.
Effective June 2013, all employees were required to work in the office. The email
shortly went viral as the modern workforce gasped at her audacity. A former Google
executive- wasn't Mayer supposed to bring new energy to Yahoo!, and maybe some of
those famous Google perks? How could she possibly hope to retain and/or attract
top talent with such draconian policies?

As blogs and news columns debated the pro and cons of the move, a thoughtful article
in Forbes pointed to some other facts. Of Yahoo!'s roughly 12,000 workers, around
500 worked remotely. And of these remote workers, insiders said they were largely
disconnected from Yahoo!'s business, and not contributing to its resurrection. Mayer
enacted the policy because Yahoo! needed to reinvent itself and establish a shared
mindset and vision as a company. This collaborative effort required workers' interaction
on a day-to-day basis.

So the real misstep was not revoking the telecommute option at Yahoo!, but was improperly
communicating the message so that employees would understand the change. Part of
being a leader is managing change. As Martin Luther King Jr. said, "A genuine leader
is not a searcher for consensus, but a molder of consensus."

Innovation has always been what makes good businesses great. And innovation does
not happen without change and risk. Great leaders know this. Great leaders turn,
"I can't work from home anymore," into, "I'm part of company that is preparing for
greatness." Here are five ways to turn your doubters into doers:


1. Communicate new opportunities. Whenever changes are made at work- an employee
is given a new task or a new way to do a current task- there will be resistance.
It's human nature to resist new responsibilities or rules. Respond to that resistance
by outlining and reinforcing an explanation and list of payoffs.
2. Focus on the positive. Most employees, especially engaged ones, care about their
work. When presenting a new process, task or policy, also present how this change
will solve problems. Your business is adding a new time-management system, which
requires employees to log their hours on specific projects. Initially, it's seen
as a burden, however point out that the system will help workers and the business
streamline its tasks and pinpoint areas that can be improved.

To finish reading this article click here [http://r20.rs6.net/tn.jsp?e=001XswAxzyxVhveuXe0SeVTqJbu9fv-3uUkuatjs_w3Jtk1q9c95Y5uuSuuUntgdL7Ae__rlVPYUy7GNxgihnbdYwkPsMgNlCZwbOXZdwudA3-VIK6ubbO5wBOk9RN7GyRFJPSDafAyh9P8JE6HY1RgQJZcY1d2TWwuDXR-NYiNiu8jDlhLf84i99fv_sSSvj0yyXdayofaA0RULfNbxzgnlO_wG18l7zqKMjeF4kUNpw6-gsk609-gvsiBrF2aPG5koBXW_uePDSSlbwEtjerpAFk_IX8sNq-evloz6u_fFGwMjyDNDMgQbxxt38H_NxVjNCYeWEma-EUpAUPv-r9TPmdHPPQPucQ8s17UTOcoV2Dz-IMi5LQ4cSPZoa6r6IURqNCxpvuwG9g=]!
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Industry Facts and Figures
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While most experts agree leadership skills can be learned and developed, a study
underway at the U.S. Military Academy at West Point suggests brain chemistry is
also key. The findings were published in an April article from the Journal of Applied
Psychology. Researchers studying 103 volunteers- from cadets to majors -identified
a cognitive pattern that correlated with a person's ability to adapt to change,
and modify their decisions. This cognitive pattern, when combined with years of
experience, equaled better leaders. The study is ongoing, and its finding could
improve current leadership assessment, enhancement and development programs. For
the full article click here [http://r20.rs6.net/tn.jsp?e=001XswAxzyxVht6ytUPbFhu1F84_Ok8uT7SypcE7Pa9SSjAmaaWyt7KHN1d9vyeK6LaeTx9c8BLECmUUV8-oy4wxS32AUzydaFxoOXGb5JVF2SfK4M7qwXoV0W3UUFlv4s_hCJHgK-MLAgpgqEosZHU4FZTwr2SrzkBczq2EH-GTdzDgSGNAbEVcY9bDpnFQmGb0V9IO2IPTAlgIPocIwYEqUzvSUGjpHlwq6BI6HwXx-MER4Cc2sOT9FPDi-V2JD2g0wZ7OHpBmt4Ci23HcL7Oi_UCJX3AyeRzXU8FBSoIivCSWsAhHNpMf973hxv58V98vv54-Utv4GNuKjYS5r7t6CI5hy92g_YsRfUygXyGc7HniuCzum0gtJt6htSrzsx7cg7ZBD_cVqU=].
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Gregory P. Smith
Lead Navigator
President

In This Issue

Feature Article
DISC Training

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Greg's Speaking at SHRM Atlanta
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Catch Greg at the Atlanta Society for Human Resource Management's 2013 HR Conference!
When: Tues., April 30
Time: 3 p.m.
Where: Cobb Galleria Centre
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or call us at 800-821-2487 or 770-860-9464.
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Did you miss our webinar, "Seven Reasons Business Fails to Retain Good Employees"?
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