Selasa, 16 April 2013

The Rules of Retention

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PERSONAL MESSAGE FROM THE CAPTAIN OF THE SHIP

I talk regularly about the role of recognition and appreciation in retaining employees.
Well, this month you have a perfect opportunity to honor an integral part of your
office staff. National Administrative Professionals' Day is April 24th. Administrative
professionals carry an increasingly complex load of responsibilities: from managing
calendars, to updating websites and social media outlets, to organizing events and/or
fulfilling human resource duties. Be sure to properly thank and appreciate your
support staff with a gift, lunch or other surprise.

Need to energize your workforce? As a Navigator subscriber, we'd like to give you
a FREE E-Book [http://r20.rs6.net/tn.jsp?e=001WLm3cdcwZM-wR_WY5Lkw7mkEPfzfVPHd0_RhU2DUh0XTG39rtshUBxggahAqm7Xw2JfRfNSyGd6Z6mOU3DQ61Am072JoVsdTEkaZR9hwOtcq3h4tF12EFomrxELrGjja8h7_ipJguY__hpHwLZLFy6SMs2Ejo8c4PIT-iUeQgCB2g7k-vNLkY4JlJToOD80zbf0iLnqkaRtkcIjg2QGIIiXhYHSoWIh9o4sGs6X-KqGe_o4YvvwcpY1W1AIaHzPvN0Fc55CDe8XhEFvKIcNoFIl-LFymA3kn],
"Boosting Employee Engagement: 50 Ways to Motivate and Energize Your Workforce."
Plus, we still have a number of training, speaking and webinar events coming up.
See below for details, and mark your calendars today!

Helping you Chart Your Course!

Gregory P. Smith

President and Lead Navigator

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Employee Retention Webinar
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Seven Reasons Business' Fail to Retain Good Employees:
Looking for simple ways you can boost employee retention? Join Greg for this FREE,
fast-paced, 30-minute webinar on Thurs., April 25 at 3 p.m. Click the link to sign
up!
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The Rules of Retention
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Employee dissatisfaction is on the rise, especially among entry-level and mid-level
employees. A recent study from Dale Carnegie Training found that only 23 percent
(that's one in four!) of non-management workers reported being engaged at their
current job. Meanwhile, almost 70 percent of non-engaged workers said they would
leave their current job for as little as a 5 percent raise in pay.

The numbers reveal a vicious cycle where businesses try to boost profits by cutting
labor costs. However, the strategy always backfires, creating a dissatisfied, unmotivated
and unreliable workforce. Productivity slows, customer service falls short. All
these factors can easily run a business into the ground.

Companies that understand the importance of investing in their workforce perform
better in the marketplace. Consider these examples: Tulsa-based convenience store
chain QuikTrip pays its entry-level cashiers twice the national average. They also
provide more than double the market average in training time for entry-level employees,
and offer clear paths for advancement into management. As a result, QuikTrip spent
the recession expanding with new stores and larger projects, while other low-cost
retailers were closing stores and announcing layoffs.

Another winner, supermarket chain Whole Foods Market maintains just 7 percent voluntary
turnover, and receives more than one million applicants a year for its 600 average
job openings. How do they do it? They pay entry level employees, cashiers, and store
managers 50 percent more than market average, and offer coveted health insurance,
among other perks.

It's safe to say that QuikTrip and Whole Foods understand how to draw and retain
top talent. As I learned in my years in the U.S. Army, "Take care of your people,
and they'll take care of you." Keeping reading for some key guidelines for energizing
your workforce through greater employee engagement and retention.

To finish reading this article click here [http://r20.rs6.net/tn.jsp?e=001WLm3cdcwZM_kHFg0NSZv1L6E2CxAJeceFYjHX6gRU0h0_1vENMAKAjyuoavjGmYNXTy8gWN3ZP-qqGewquYR-ubUuOsm90CVHjif_s8Rdt9rbcY1BV_Hh2njPq5pAxCT6HLrmRoqeED6b81OWz2lF0cOC9AgGiPdnZSEOgJz5jyTBP1RihxbgMLvXfzlKxv9boD4NdqmLDrS28xd4gCyfYh_vmpnmrTwR-quaKfb5x4uUDw1yPD2lLjPMognFTI_Xi6eBWoWTSVQzEKj9GzJoP_fBpvEN9Vc0AgBLBKRDGaXv21hrv-6cA==]!
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Industry Facts and Figures
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Strong and inspiring leaders equal an engaged, high-performance workforce, according
to a report from CultureAmp.com, an Australian firm that studies employee behaviors.
The firm polled employees from hundreds of companies in 2012, having them rank around
50 statements about what motivated them at their current job.

Four of the top five motivators involved how employees perceived their senior leadership,
and their belief that their leaders had an inspiring vision, and strong commitment
to their employees. Employees also ranked advancement opportunities and their company's
reputation as top qualities driving their engagement. For more on how to motivate
and inspire your workforce, click here [http://r20.rs6.net/tn.jsp?e=001WLm3cdcwZM8FX2nLwNPmqatmC5wjIU20EYFFwIQ2u84v4CkmVJdVSLzJoPLw0fqTMPDhzfy3yJ6sI9l9glUJXjYqabY-UPQ3dz9XTFLxzrcMBbcy6n143wNbK08CSV4fGeaNvxCePPPTrERINdU1hhKbstwa12WgSycwdNMAMzlwkU8wwrKw9ug51tZI8iEhIwuLyrEVq5h8Eip_Ckkc7FRM_J54neeUESP_94e3e7XmfkywrW0nj7mIt4zV0byCXb1LDg-1-zCqlcClmVN7hRHhiaKyIYc-4bqxIy8qrYA=].
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Gregory P. Smith
Lead Navigator
President

In This Issue

Feature Article
DISC Training

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Greg's Speaking at SHRM Atlanta
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Catch Greg at the Atlanta Society for Human Resource Management's 2013 HR Conference!
When: Tues., April 30
Time: 3 p.m.
Where: Cobb Galleria Centre
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or call us at 800-821-2487 or 770-860-9464.
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FREE E-Book
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Engaged employees stay with their employers, have higher levels of job satisfaction
and make significant contributions. This FREE E-Book [http://r20.rs6.net/tn.jsp?e=001WLm3cdcwZM-wR_WY5Lkw7mkEPfzfVPHd0_RhU2DUh0XTG39rtshUBxggahAqm7Xw2JfRfNSyGd6Z6mOU3DQ61Am072JoVsdTEkaZR9hwOtcq3h4tF12EFomrxELrGjja8h7_ipJguY__hpHwLZLFy6SMs2Ejo8c4PIT-iUeQgCB2g7k-vNLkY4JlJToOD80zbf0iLnqkaRtkcIjg2QGIIiXhYHSoWIh9o4sGs6X-KqGe_o4YvvwcpY1W1AIaHzPvN0Fc55CDe8XhEFvKIcNoFIl-LFymA3kn]
provides 50 easy-to-implement and practical ways to motivate and engage your workforce.
Get started today!
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DISC Training
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(Live Webseminar)

Our DISC training programs and assessments help you identify individual personality
styles so you can hire the right people, reduce conflict, improve communication
and unleash team performance.

(Classes are conducted in four, 90-minute sessions)

Dates:

April 23, 24

May 6, 8, 13, 15

June 10, 12, 17, 19

Time:

3:00-4:30 E.T.

Cost:

$1295 per person

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Your registration includes over $900 in DISC training materials!

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Books On Sale!
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On SALE! This book is packed with loads of practical advice , tips, case studies,
suggestions, and examples that not only retain, but also engage and make your
people as productive as possible
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